One of the best situated hotels in Birmingham City Centre, Hyatt Regency Birmingham is a modern hotel that enjoys a prime central location. Our luxury hotel is just opposite the Library of Birmingham (the largest regional library in Europe) and five minutes' walk from the exclusive Mailbox Bull Ring shopping centre and Grand Central, as well as Broad Street and Brindley Place. The hotel features 319 luxury rooms and suites, our Aria Restaurant, where guests can enjoy relaxed surroundings whilst enjoying cuisine with a selection of fine wines, or our Gentleman and Scholar Pub who specialises in gin cocktails and light bites with a stunning heated terrace which opens onto Broad Street. We also have 10 meeting rooms and Amala Spa & Club for wellness/beauty treatments a pool and gym.
We have an exciting opportunity for a Sales Coordinator to join our Sales & Marketing team. This position will report directly to the Director of Sales & Marketing and Groups & Events Manager. You will be assisting these managers, providing them with administrative support, such tasks include; chasing and preparing contracts, proposals, mailing, dead filing, dealing with and monitoring all queries as directed and updating and maintaining systems such as Envision and Eproposal.
Some of your responsibilities will include; taking bookings, finalising events, maintaining and building good working relationships with key customers, agents and colleagues from all departments and maintaining a working knowledge of the industry and local market and actively seek out additional relevant information.
Working hours are generally Monday to Friday, office hours, although it may include some evenings and weekends and particularly attending networking and social events.
We offer you a competitive remuneration package and in return for your hard work and dedication your benefits include generous hotel discounts and complimentary hotel nights worldwide, to name but a few. You will have the opportunity for career development either in Birmingham, the UK or overseas.
Ideal candidate profile
With excellent interpersonal skills, both verbally and written, you will ideally have previous experience in a Hotel/Conference Venue within a sales administration/coordinator role.
Educated to degree level any discipline. A confident level of English language is required, GCSE grade C or above or international equivalent, IELTS 7.5. Experience of Microsoft Office, especially word, excel and publisher is essential, a knowledge of a hotel system such as Envision is desirable.
Able to prioritise and self-manage your workload, you will be organised and structured and will maintain consistent performance under pressure. You will have a creative streak and be a real ‘people' person with a great big smile and impeccable grooming!
Your characteristics will be representative of our values: Humility, Respect, Integrity, Creativity, Fun and Empathy.
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you!