Expire bientôt Adecco UK Limited

Sales Co-ordinator

  • Worcester (Worcestershire)

Description de l'offre

  Location
Stourport-On-Severn, Worcestershire
·  Salary
£ 18000 - £ 19000 / Year
·  Category
Office and Secretarial - Sales Administrator
·  Job type
Permanent
·  Industry
Office and Secretarial
·  External Reference
JN-112018-37870

The Sales Co-ordinator role provides proactive and efficient administrative support for the Account Management team with specific emphasis on proposal and contract preparation, management information, data analysis and day to day correspondence.

Responsibilities

 Processing collection requests and general enquiries from managed commercial and key Account customers

 Manage emails received within the National Accounts in-box

 Monitor company service delivery to ensure this is consistent with contractual obligations

 Provide second line support for any issues which require escalation from customer services

 Assist in meeting preparation for account managers to include management information, excel reports and feedback on day to day activities at site level

 Appointment booking and diary management for field based AM's

 Managing customer information and highlighting exceptions within account profitability

 Highlight additional sales opportunities for AM's through customer compliance telephone audits

 Proactively seek opportunities for account growth through gap analysis with support from AM's

 Execute regular promotional activity and call campaigns as set by the AM's and National After Sales Manager

 Compile monthly management information including Platts data and rebate reports to agreed format

 Alert relevant staff of any irregularity, lack of compliance, lack of adherence and any related issues whether actual or potential, concerning business activities that could or do have a significant risk implication for the company

 Attend occasional customer meetings on or off-site with AM's

 Build, develop and maintain productive and professional relationships with site staff through regular communication

 Work closely with other departments and divisions to ensure customer satisfaction and problem resolution

Skills & key requirements

 Minimum 4 GCSEs at C and above

 Minimum 2 year's experience of Sales and Customer Service in a telephone based environment

 Ability to communicate effectively and positively throughout the organisation at all levels

 Maintain a high level of professionalism, discretion and confidentiality at all times

 Proven self-motivation and discipline with the ability to work as part of as team

 Strong attention to detail and excellent organisation skills

 To work with pace and urgency and complete all tasks in a timely manner

 Demonstrated problem solving skills and initiative

 Good IT skills in all Microsoft packages, particularly excel

Hours 40 hours per week (8.30 am till 5.00 pm, Monday to Friday)

Salary £18,000 - £19,000 (dependant on experience) + commission

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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