Expire bientôt Adecco UK Limited

Sales Co-ordinator

  • Worcester (Worcestershire)

Description de l'offre

Stourport-On-Severn, Worcestershire
·  Salary
£ 18000 - £ 19000 / Year
·  Category
Office and Secretarial - Sales Administrator
·  Job type
·  Industry
Office and Secretarial
·  External Reference

The Sales Co-ordinator role provides proactive and efficient administrative support for the Account Management team with specific emphasis on proposal and contract preparation, management information, data analysis and day to day correspondence.


 Processing collection requests and general enquiries from managed commercial and key Account customers

 Manage emails received within the National Accounts in-box

 Monitor company service delivery to ensure this is consistent with contractual obligations

 Provide second line support for any issues which require escalation from customer services

 Assist in meeting preparation for account managers to include management information, excel reports and feedback on day to day activities at site level

 Appointment booking and diary management for field based AM's

 Managing customer information and highlighting exceptions within account profitability

 Highlight additional sales opportunities for AM's through customer compliance telephone audits

 Proactively seek opportunities for account growth through gap analysis with support from AM's

 Execute regular promotional activity and call campaigns as set by the AM's and National After Sales Manager

 Compile monthly management information including Platts data and rebate reports to agreed format

 Alert relevant staff of any irregularity, lack of compliance, lack of adherence and any related issues whether actual or potential, concerning business activities that could or do have a significant risk implication for the company

 Attend occasional customer meetings on or off-site with AM's

 Build, develop and maintain productive and professional relationships with site staff through regular communication

 Work closely with other departments and divisions to ensure customer satisfaction and problem resolution

Skills & key requirements

 Minimum 4 GCSEs at C and above

 Minimum 2 year's experience of Sales and Customer Service in a telephone based environment

 Ability to communicate effectively and positively throughout the organisation at all levels

 Maintain a high level of professionalism, discretion and confidentiality at all times

 Proven self-motivation and discipline with the ability to work as part of as team

 Strong attention to detail and excellent organisation skills

 To work with pace and urgency and complete all tasks in a timely manner

 Demonstrated problem solving skills and initiative

 Good IT skills in all Microsoft packages, particularly excel

Hours 40 hours per week (8.30 am till 5.00 pm, Monday to Friday)

Salary £18,000 - £19,000 (dependant on experience) + commission

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy