Rooms Control

Description de l'offre

You will be responsible for the efficient running of the Front office department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.

You will be in charge of:

· the assignment of rooms for VIP, Hyatt members, multiple reservations...,
· the set up of the groups arrivals,
· the detail availabilities within our reservation system,
· the control of rooms' s status,
· the inspection of the room plan,
· the discrepancies between the housekeeping and front office information,
· the duplicate bookings...

As a room control, you will have an important impact on our guest experience.

Profil recherché

Ideally with a relevant degree or diploma in Business management or Hospitality/Tourism management.

Minimum 6 months to 1 year experience in front office as a receptionist will be required. Good problem solving, administrative and interpersonal skills are a must.

A good work organization will be essential.