Outlet Manager

Job description

· Responsible for the profitability and performance of a food service outlet.
· Duties include overseeing daily operations, customer service, staff work schedules, cashiering, food supplies, maintenance and administrative operations.
· Expected to guide employees to find new ways to generate revenue and enhance the customer experience.
· Other responsibilities include recruiting, training and motivating staff, as well as maintaining high standards of quality, hygiene, health and safety in the dining area.
·
Analyse service quality and customer satisfaction

·
Contribute to innovation process within own scope of work in the business unit

·
Facilitate compliance with legislative and regulatory requirements

Desired profile

Qualifications :

·  1-3 years in similar position experience or similar field.
·  Excellent English oral and written skills
·  Ability to handle high volume with attention to detail
·  An ability to establish and retain effective working relationships with hotel staff and clients/vendors
·  Strong organizational and time management skills
·  Applies a professional, confidential and ethical approach at all times
·  Works in a safe, prudent and organized manner
·  Ability to operate computer and office equipment
·  Proficiency in Excel and Word
·  Knowledge of the generally accepted respective department principles and local regulations
·  Ability to multitask, work in a fast paced environment and have a high level attention to detail