Offers “Hyatt Hotel”

Expires soon Hyatt Hotel

In Room Dining Butler – Part Time

  • Sydney (Sydney)
  • Hotels - Restaurants

Job description

· To adhere to department standard for the completion of the Guest Services tracking / control sheets and daily logging systems.
· Ensures the delivery of the Brand promise and provides a professional and courteous service to hotel guests at all times.
· To be knowledgeable of all Park Hyatt Sydney facilities, including the event spaces, spa, restaurant, bar and in-room dining menus in order to confidently recommend to guests.
· To make contact with hotel guests during their stay and offer to organise a wide range of services and arrangements by professionally and efficiently handling their requests.
· To ensure that all daily VIP amenities, special request guest rooms are prepared with the appropriate amenity or replenishment.
· To offer a personalised and pre-emptive service, that is tailored to suit the individual preferences of each guest.
· Required to be proficient in the working and knowledge and demonstrate the duties and tasks of the concierge and in-room dining roles and to be adaptable to for fill the specifications of these positions when required or delegated by management.

Desired profile

Qualifications :

·  Well developed computer knowledge, particularly in the use of MS Office, Lotus Notes and e-mail
·  Extremely organised with a strong commitment to maintaining a controlled working environment
·  Current NSW RSA Certificate
·  At least 1 year experience in a Food and Beverage outlet
·  Extensive knowledge of Sydney and surrounds (including restaurant, bars etc)
·  Preferable knowledge of Travel/Hotel Industry
·  Permanent residency or unlimited working rights in Australia

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