Housekeeping Attendant

Job description

One of the finest 5-star hotels in London, Hyatt Regency London – The Churchill is ideal for both business and leisure travelers, offering a peaceful yet central location. Situated in the heart of London's West End, this luxurious hotel is within walking distance to many of London's leading attractions from Buckingham Palace to the picturesque Hyde Park, along with the exclusive shopping areas of Oxford Street, Soho, Bond Street, Mayfair and Marylebone.

Are you motivated and passionate? Do you have a sense of fun? Are you enthusiastic about serving others and applying your individual creativity at work every day? Whether you are looking for a specific job, an opportunity in a particular destination, or a global career that spans across countries and continents – at Hyatt ‘We care for people so they can be their best'.

The Housekeeping Team is responsible for creating a personalised guest experience during the stay of Hotel guests and visitors. This Team cooperates closely with the Guest Services and Food & Beverage Teams, ensuring that the guest preferences are noted and utilised to provide guests with the overall stay that reflects their personal needs. In addition, the Housekeeping Team will look for ways in which guests' in-room experience can be improved, both now and in the future.

The Housekeeping Attendant is responsible for the cleanliness of guest rooms and associated areas. Some of the key processes include but are not limited to:

· accountable for the arrival and departure experience
· works with other teams to maximise guest satisfaction
· accountable for room readiness & cleanliness including maintenance
· identify guest's needs by taking their interests and complaints seriously
· handle all guest enquiries and requirements
· hand in all lost property

Desired profile

Qualifications :

We are looking for a people focused, team player, curious and proactive Housekeeping Attendant to work alongside our busy Housekeeping Team. With your natural social skills, smart appearance and your passion to achieve the best, you will be part of a strong, fun and vibrant team.

Previous experience working in the same or similar role in a five star hotel environment is desired.

If you are people focused, a team player, proactive, curious and committed to deliver outstanding performance, we would like to hear from you.

Hyatt offers a great range of benefits, including

·  12 complimentary nights
·  Individual personal career development opportunities
·  £500 Reward for recommending a friend
·  Interest free season ticket loan
·  Tuition Aid, to name but a few.