Front Office Host - 0-hr contract

Job description

Hyatt Place Amsterdam Airport is looking for a Front Office Host (0-hour contract)!

Long story short, you are an easy-going and flexible person, dedicated to creating remarkable connections during the daily interactions with guests. As Front Office Host you are part of the Front Office Team and work together with international, motivated and driven colleagues. You will be coached by experienced Teamleaders, who care about your personal development. You have an 0-hour contract which makes your schedule flexible and perfect to combine with for example studies.

We care about you so you can be at your best

In this role you will join an international team of awesome colleagues. You will become part of the Hyatt Family, an international company across 56 countries with global growing opportunities.

Hyatt offers a wide variety of online courses and class room trainings, therefore you have great opportunities for personal development and career growth. Furthermore you are eligible for discounted room rates as of day 1, to experience our wonderful Hyatt locations across the globe.

We offer a competitive salary according to the Dutch Labor Agreement of Hospitality (Horeca CAO), 8% vacation allowance, travel allowance & free parking.

Responsibilities

· You bring your unique personality to our team of dedicated Front Office Hosts.
· You increase guest satisfaction scores by creating connections with our guests.
· You take ownership in providing a memorable experience – from checking in through to checking out.
· You take care of internal as well as external phone calls.
· You take ownership of handling guest complaints and requests in a timely manner.
· You are pro-active in working towards achieving our team and hotel goals.

Desired profile

Qualifications :

Qualifications

·  You are fluent in English
·  You are flexible working different shifts, including night shifts.
·  You are passionate about hospitality
·  You are open minded and eager to learn
·  You have an enthusiastic and caring attitude
·  You embrace change
·  You have strong communication skills

Preferred qualifications

·  You have experience in a customer-oriented job
·  You are familiar with OPERA and/or Micros

We are looking forward to meeting you if you are interested!