Assistant Manager - Housekeeping
Ludhiāna (Ludhiana) Hotels - Restaurants
Job description
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Understands the role of Housekeeping in creating the excellent customer experience
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Shows deep insight in identifying/anticipating and satisfying customer needs and expectations
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Works relentlessly to ensure professional, quality work standards
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Shows enthusiasm, drive, determination and motivation to achieve results
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Willing to positively approach “difficult” situations to move things forward
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Adapts quickly and easily to changing situations and different cultures
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Open to change and ready to lead others in change initiatives
Desired profile
Qualifications :
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Diploma/Certificate in Hospitality or Tourism Management
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Detailed working knowledge of use of cleaning agents and chemicals
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Well developed Communication Skills and Customer Relation Skills
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Well developed Computer Skills particularly in the use of MS Office, email and hotel Property Maintenance System Opera
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Good trainer, able to facilitate at all levels
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Comprehensive knowledge of business needs, financial reporting and productivity requirements
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Minimum 2 years work experience as Assistant Manager – Housekeeping or 4 years as Team Leader – Housekeeping
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Preferable knowledge of Travel and Hotel industry