Assistant Manager - Front Office

Description de l'offre

Hyatt Regency Chantilly is currently under construction for an expected opening in the second half of 2018.

We are recruiting a Assistant Front Office Manager!

At Hyatt, we believe that our customers choose us because of our caring employees who care about our customers by providing a unique service and experience. Join us for a live opening of a Hyatt Hotel in a unique location next to Chantilly Castle: Hyatt Regency Chantilly.

Our team will make you grow over shifts, giving you all the means to evolve and succeed in the Front Office Department.
A unique opportunity to join a dynamic and smiling team! A real chance to join the famous Hyatt hotel group!

Passionate about the hospitality sector and endowed with an excellent relationship, you will have for principal missions to Supervise the Receptionists and to train the newcomers. You will obviously be in support of the reception teams and will manage the relationship with the customers throughout their stay.
You will also need to ensure that Hyatt Group standards are met and possibly improve new procedures within the service.
Finally, in permanent relation with the Reception Manager, you will initiate and participate in the projects set up within the Reception.

Profil recherché

Qualifications :

·  Ideally holding a hotel school diploma
·  Motivated, punctual, with an excellent personal presentation.
·  Relational, discreet and considerate
·  Managerial skills: change management, individuals and business
·  Computer skills: word, excel, internet, Opera and Fidelio
·  You will need to be fluent in French and English.
·  A third language will be an asset.