Wholesale Customer Service Assistant Yangzhou Branch HSBC China

Job description

HSBC Operations, Services and Technology (HOST)

HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking an experienced professional to join our team.

In this role, you will:

​Perform all counter residual works maintained at YAZ Branch accurately, promptly, skillfully and full responsibility.

Provide high quality customer services and acts as focal contact points with local business functions.

Acts as focal contact points with local regulators / RC and performs return & reporting.

Maintain HSBC internal control standards, implement and observe Group Compliance Policy and main awareness of operation risk and minimize the likelihood of it occurring. Have strong sense of Anti-money laundry and implementation.

Back up other position under line manager's arrangement.

Desired profile

Qualifications :

To be successful in the role, you should meet the following requirements:

To meet customers' satisfactions by providing quality services without compromising our compliance standards

Good communication and interpersonal skill

Good written and spoken English

Be honesty and dependable

Good team work spirit and fast learning skill​

Like to contribute to the job with passion

Be job owner

You'll achieve more when you join HSBC.
www.hsbc.com.cn/careers

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Issued by HSBC Bank (China) Company Limited