Virtual Relationship Officer

Job description

A Career with HANGSENG-CN

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-caliber talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

· Deepen client relationships for referrals of new clients and non-wealth qualified clients to wealth qualified, by achieving wealth product referral, low cost deposit & CASA growth, and account activation
· Enhance clients' trust and loyalty in the Bank's capability, to identify, meet and manage clients financial needs in a sustainable approach via providing with retail banking service/products, offering cross border banking services and wealth management products/services;
· Contact actively and engage Prestige & Preferred clients in the portfolio for market update, product maturity notifications;
· Handle customer inquiries/objections/appointments/complaints effectively

Desired profile

Qualifications :

·  College education or above
·  At least 3 years sales related experiences in banking industry
·  Fluent Spoken English, Cantonese and Putonghua
·  Excellent communication skill
·  A pleasant sounding voice, logical thinking and presentation
·  Solid phone service/selling skill and proactive working attitude will be a must