User Design/Wholesale IT

Job description

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist

Principal responsibilities/Job Intro/ Role Context/ Detailed Job Description

· Design a superior customer experience
· Define and achieve holistic product objectives.
· Collaborate with cross functional teams like product managers, customers and developers to create simple, easy to user interfaces.
· Leverage available insights like customer feedbacks, site metrics and usability findings.
· Advocate for the customer and user-centered design in corporate environment.
· Develop conceptual diagrams, wireframes, detailed visual mockups and prototypes.
· Communicate high-level design strategies and detailed interaction behaviours.
· Develop and maintain effective specifications and design patterns.
· Rapidly iterate through feature additions and updates, considering various use cases and user flows across different platforms.
· Critical thinking, specifically the ability to hear a business need and determine the best way to solve the problem using design.
· Design cohesive UI architecture, interface and interaction flow on the web, mobile and more.
· Brainstorm, research, wireframe, design and refine user experiences all within specified product requirements and deadlines.
· Building on and suggesting best practices
· Mentoring other members in the department where appropriate, providing guidance and knowledge transfer
· Following project development methodologies, corporate information security and corporate website look & feel guidance to ensure successful project delivery with strict adherence to coding practices and the production of all necessary documentation
· Experience in working in Agile methodology.
· Experience in a variety of design and prototype tools such as Sketch, Axure, Illustrator, Photoshop or similar.
· Sound knowledge of user-centric designs.
· Experience in conducting user research.
· Strong awareness of common usability methods and principles.
· General understanding of how Designs Impacts Development and vice –versa.
· Excellent knowledge of accessibility and cross browser standards.
· Excellent communication, presentation, interpersonal and analytical skills.
· Ability to communicate complex, interactive design concepts clearly and persuasively across audiences and varying level of the organisation.
· Experience working with geographically distributed teams.
· Experience in designing Digital product offerings & banking space.

Desired profile

Qualifications :

Requirements/ Knowledge, Experience & Qualifications.

·  Strong information architecture skills
·  Ability to prototype in HTML, CSS and Javascript or native technologies.
·  Experience in UI technologies (React JS, Angular JS).
·  Experience / knowledge of Microservices architecture, Single SPA, Java etc would be an added advantage.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.