Software Engineer

Job description

Role Title: Software Engineer
Business: ITID Workplace Technology

Role Purpose / Description:


 Responsible for the Global TPAM (Dell The Privileged Account/Access Management) and CyberArk infrastructure support. Provide expertise on any queries related to TPAM.
 Take ownership and actively participate towards the success of TPAM and CyberArk Support projects and deliverables.
 Participate in the Global meetings for the related project. And Communicate with Vendor for the TPAM and CyberArk license purchase, maintenance renew, troubleshoot, etc.
 Coordination on new hardware procurement and deployment. Monitoring on system healthiness and performance.
 Sharing the TPAM and CyberArk knowledge and organize the training for the team member and related party.
 Take the roster job for TPAM and CyberArk firefight support (available for night calls, scheduled work in non-office hour), be a member of the global TPAM and CyberArk Support Roster.

Desired profile

Qualifications :

Knowledge & Experience / Qualifications:


 At least 3 years IT working experience, especial large global corporate experience
 Good understanding in TPAM.
 Working experience on CyberArk infrastructure would be a plus.
 Strong communication (English) and interpersonal skills
 Proven ability to prioritize competing demands.
 A flexible approach to working (shift work, weekends), 7x24 on call support.