Description de l'offre
Role Title: Software Engineer
Business: ITID Workplace Technology
Role Purpose / Description:
Responsible for the Global TPAM (Dell The Privileged Account/Access Management) and CyberArk infrastructure support. Provide expertise on any queries related to TPAM.
Take ownership and actively participate towards the success of TPAM and CyberArk Support projects and deliverables.
Participate in the Global meetings for the related project. And Communicate with Vendor for the TPAM and CyberArk license purchase, maintenance renew, troubleshoot, etc.
Coordination on new hardware procurement and deployment. Monitoring on system healthiness and performance.
Sharing the TPAM and CyberArk knowledge and organize the training for the team member and related party.
Take the roster job for TPAM and CyberArk firefight support (available for night calls, scheduled work in non-office hour), be a member of the global TPAM and CyberArk Support Roster.
Knowledge & Experience / Qualifications:
At least 3 years IT working experience, especial large global corporate experience
Good understanding in TPAM.
Working experience on CyberArk infrastructure would be a plus.
Strong communication (English) and interpersonal skills
Proven ability to prioritize competing demands.
A flexible approach to working (shift work, weekends), 7x24 on call support.