Receivables Finance Client Services Officer - Hang Seng Bank (HK)

Job description

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Receivables Finance Client Services Officer

Global Trade & Receivables Finance

Hang Seng's Commercial Banking business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies.

For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists.

We are currently seeking a high caliber professional to join our department as Receivables Finance Client Services Officer.

Principal responsibilities

· Assist in handling receivables finance transactions relating to processing sections including invoice / cash / prepayment processing
· Maintain daily operations to ensure a high degree of accuracy / efficiency and meet service pledge requirements
· Ensure the Group's/Bank's internal control standards and compliance policy are firmly maintained
· Handle internal/external customer enquiries in an efficient and professional manner
· Monitor and report any irregular / suspicious transactions and take appropriate timely actions to protect the Bank's interest

Desired profile

Qualifications :

Requirements

·  University degree in a related discipline OR other relevant qualifications
·  Work experience in receivables finance and / or trade finance preferred
·  Strong self-motivation and ability to work independently
·  Good communication, interpersonal and analytical skills
·  Proficiency in both English and Chinese, fluency in Putonghua an advantage
·  Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes