Quality Assurance Associate (12 month FTC)

Job description

Role Title: Quality Assurance Associate

Business: Global Banking and Markets

New or Existing Role- Replacement

Grade: GCB5


Role Purpose
· The role of Data Quality (DQ) Controls Associate sits within the Central Data Services (CDS) DQ function within Markets Middle Office and reports directly into the MMO CDS – Data Quality Team Lead. It is a globally aligned, cross asset operational structure positioned equidistant from the Front Office, Operations, Finance and Risk. The CDS Data Quality component of the Markets Middle Office, consists of: Trade and Reference Data Quality Assurance and Control functions.
· The DQ Controls Associate will be responsible for the delivery of all new data quality assurance controls and MI to ensure the quality of our Trade Data and for downstream consumers' requirements. This will include the analysis of downstream consumer requirements, understanding the data lineage and architecture and designing the controls based on these requirements. Taking an innovative approach to understanding consumer requirements and recommending further opportunities to add value to downstream stakeholders.
· They will also be responsible for understanding all external BAU IT controls to ensure these controls are understood and are able to be reviewed to ensure continued added value to stakeholders. These analysts are required to work with multiple stakeholders to coordinate between stakeholders and ensure delivery to agreed timelines.
· Ensure an element of training of the CDS DQ RTB team in order to ensure the efficiency of the DQ function continues once the control has been fully on-boarded. Ensure all documentation and DIMs are created and aligned with the updates to the controls.
· The purpose of the DQ function is, as Control Owners of trade data quality, to execute controls and processes to facilitate the delivery of complete, accurate, timely and consistent trade data from the trading platforms through to the downstream consumer, with particular focus upon regulatory, risk and financial reporting. The purpose of CDS QD function is to ensure accurate and quality data provisioning consistent globally.

Key Accountabilities
Impact on the Business:
· Analysis of existing BAU IT controls as well as analysis of all new downstream consumer requirements for further consumer controls
· Design of the controls based on data lineage and analysis
· Co-ordination of testing and remediation of any issues identified through building out controls
· Ensure efficient handover to the BAU team to ensure ongoing support of the control


Customers / Stakeholders
· Markets Middle Office Programme
· Finance
· Risk
· Front Office
· Technology
· CDO
· Change Programmes (Trade Reporting, FSA)
· Compliance

Leadership & Teamwork
· In addition to the day to day leadership required, the role holder will quickly need to build effective stakeholder relationships, working collaboratively to deliver a successful DQ function

Operational Effectiveness & Control
· Drive the delivery of the DQ Target Operating Model and implementation. Lead in the design, documentation and roll out of DQ controls and services to consumers.
· Drive the implementation of the DQ Control Framework, incorporating IT / Business Controls, Change Management, Assurance Testing, Issue and Escalation Management and Governance & Control Oversight.

Major Challenges

· Successfully executing and coordinating consistent deployment of complex, global, business and regulatory driven solutions in an agile POD structure.
· Quickly and effectively integrate multiple distinct demands and agendas in order to provide a single consolidated approach and plan this is understood, relevant and realistic to meet consumer requirements
· Understand the Future State Architecture and the opportunities this provides for standardised Universal Container, Process Management / Monitoring and expansion / adoption
· Ensure strategic deliveries are aligned with DQ book of work
· Continue to assess and identify new opportunities for providing added benefit to downstream consumers and improve the efficiency of their output
· Ensure on-boarding teams deliver and maintain all documentation relating to new controls, including the ongoing maintenance of data dictionary, controls / service catalogue, data lineage and documentation aligned with controls


Role Context
· The role holder must be capable of navigating a large, complex organisation and working cross asset class and have a proven ability within a technology and data heavy front-to-back environment.
· Background in Investment Banking and Markets, with extensive knowledge of business control processes, effective management of the change life-cycle and experience of dealing with regulatory reporting requirements.
· Understanding of the scope of controls and data lineage and experience in working across multiple teams within a large complex organisation to ensure buy-in and value-add to all stakeholders
· Developing data quality best practice guidelines and Operating Models to check the efficiency and functionality of processes.


Role Dimensions

· The role holder must be capable of navigating a large, complex organisation and working cross asset classes and have a proven ability within a technology and data heavy front-to-back environment.
· Background in Investment Banking and Markets, with extensive knowledge of business control processes, effective management of the change life-cycle and experience of dealing with regulatory reporting requirements.


Observation of Internal Controls

· Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
· Understands, follows and demonstrates compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy.
· Understands, follows and demonstrates compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy.

Management Risk
· Is aware of the Operational Risk scenario associated with the role and acts in a manner that takes account of operational risk considerations

Desired profile

Qualifications :

Knowledge & Experience / Qualifications

·  An individual with a strategic approach who can work collaboratively with multiple stakeholders to drive through significant change in aggressive timelines.
·  Experience of Trade and Reference Data and/or associated Operational Controls.
·  Experience in driving complex and large change initiatives through to delivery.
·  Strong communication skills.
·  Strong influencing skills.
·  Finance and/or Risk control experience desirable
·  Data Analytics and Business Intelligence Visualisation experience required.



We are a diverse workforce and it is part of our organizational culture, it reflects our belief that diversity of thought, background and perspective make HSBC a stronger organization. We strive to implement a culture that is inclusive, diverse, positive and performance-oriented. Having a diverse workforce allows us to benefit from a variety of perspectives and strengthens our local and global competitiveness. We value diversity in our workforce and encourage all qualified candidates to apply from a variety of perspectives and strengthens our local and global competitiveness. We value diversity in our workforce and encourage all qualified candidates to apply.

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies.

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