Premier Relp Assistant Shenyang SYH Sub-branch HSBC China

Job description

Retail Banking and Wealth Management (RBWM)
Retail Banking and Wealth Management leverages HSBC's global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.

We are currently seeking an experienced professional to join our team.

In this role, you will:

To handle all inferior HSBC Premier (HP) accounts and zero-balance HP accounts follow up work

To answer all incoming HP phone calls if Premier Relationship Officer (PRO) is occupied and to be responsible for all messages HP customer leave in PRO's voice mail

To make sure HP gift redemption mechanics works smoothly

To back up PRO who is on leave or during lunchtime

To proactively identify sales opportunities and services most beneficial to customers

Desired profile

Qualifications :

To be successful in the role, you should meet the following requirements:

Bachelor degree or above(recognized by the state)
With 1-2 years' working experience, sales or customer service experience is preferred
Good communication and selling skills
Good understanding of Retail Banking and Wealth Management products and services
Good spoken and written English
Well organized
With nice personality


You'll achieve more at HSBC.
www.hsbc.com.cn/careers

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Issued by HSBC Bank (China) Company Limited