Assistant Payment Service QDO

Job description

HSBC Operations, Services and Technology (HOST)

HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking an experienced professional to join our team.

In this role, you will:

​-To provide high quality document checking for FCY inward payments within the specified SLA's according to local regulatory requirement; and to ensure smooth running of FCY document checking daily operations.
-To comply with the requirement of group policies and standards, procedures and local regulations with prudent manner and high level risk control sense.
-To ensure the accurate, efficient and high quality services delivered to business partners and customers.
-To complete other responsibilities dependent on process assigned to.
-To minimize cusotmer complaints and handling them in an effective and professional way.

Desired profile

Qualifications :

To be successful in the role, you should meet the following requirements:
-Bachelor's degree or above with working experience in banking operation is a plus
-Be able to work under pressure with positive attitude,well organized and good time management skills
-Good communication and interpersonal skills
-Logic thinking with attention to details, be independent to solve problems.
-Ability to understand and interpret numeric data, good Excel skill is a plus

You'll achieve more when you join HSBC.
www.hsbc.com.cn/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. /MW/*

Issued by HSBC Bank (China) Company Limited