Mobile Sales Force Branch Fulfillment Officer HSBC China

Job description

Retail Banking and Wealth Management (RBWM)

Retail Banking and Wealth Management leverages HSBC's global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.

We are currently seeking an experienced professional to join our team.

In this role, you will:

Mobile Sales Force Fulfillment Officer with credit card application and/or KYC/ID &V in designated branch. Main responsibilities include

· To provide credit card service in sub-branch
· To conduct outbound calls to potential customers
· To work with branch staff to provide standardized service to customer.
· To perform KYC process based on HSBC Global Standard.
· To provide additional training to team.
· To assist MSF fulfiller Manager on team management
· Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets

Desired profile

Qualifications :

To be successful in the role, you should meet the following requirements:

• University degree or above (recognized by the state)

• 1- 3 year working experience, it will be a plus with working experience in Financial Industry

• Have a clear understanding of Credit, Compliance and Business Policies

• Possession of basic data management skills, particularly in the use of MS Excel

• Demonstrate basic presentation and communication skills

• Must have the ability to multi-task without sacrificing quality, and to adapt to evolving business demands

•Good English communication skill

•Excellent leadership and supervisory skills in influencing staff to deliver professional customer service

You'll achieve more at HSBC.
www.hsbc.com.cn/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. HSBCAXS/LW/*

Issued by HSBC Bank (China) Company Limited