Offers “HSBC”

Expires soon HSBC

Digital UX/Visual Designer Retail Banking and Wealth Management HSBC China (Pearl River Delta)

  • Shenzhen, China
  • Design/UX/UI

Job description

Location:Shenzhen / Shanghai

Retail Banking and Wealth Management (RBWM)
Retail Banking and Wealth Management leverages HSBC's global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.

We are currently seeking an experienced professional to join our team.

In this role, you will:
• Undertake design activity to define ‘best in class' channel propositions and services following user centred design techniques and industry best practice;
• Contribution to the delivery of Digital Transformation Programme;
• Contribution to the delivery of all flagship Group Transformation programmes where there is a digital workstream;
• Develop wireframes and customer journey maps to support definition of user experience, engaging with stakeholders;
• Develop clickable prototypes/concept designs to support stakeholder engagement and illustrate early design thinking and usability testing.

• Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets

Desired profile

To be successful in the role, you should meet the following requirements:
• Design qualifications or equivalent;
• Experience of User Centred Design methodology and its practical implementation;
• Expert in “best practice when designing for the web”;
• Skilled in the use of prototyping tools, flash and rich media;
• Subject Matter Expertise of channel, including technical, commercial, market place and customer considerations;
• Innovative – the ability to approach things differently or do different things to deliver goals;
• Highly developed communication skills, both written and verbal, to explain complex or technical issues;
• Good relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities;
• Experience of working with agencies particularly usability testing;
• High levels of resilience and self-motivation.

You'll achieve more when you join HSBC.
www.hsbc.com.cn/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. HSBCNCH

Issued by HSBC Bank (China) Company Limited

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