AVP, Data Operational Strategy Analyst

Job description

The GBM CDO function was initially established in July 2013 as part of a HSBC wide program to improve the management of data across the organisation. As the function has continued to evolve, the team is looking to build out stronger relationships across the GBM Business Units and Functional teams.

The team has an existing structure that has been looking at “foundation” level CDO deliverables including:

· Data Quality including Data Quality Dashboard
· Data Quality Issue Management
· Metadata Management
· Data Sharing & Data Usage

In addition, the team has been engaged in or has been driving key regulatory programmes including BCBS, FCR, GDPR, CCAR and FRTB.

The broader COO organisation has been building out a Data Analytics function to start driving tangible data benefits through Data Science capability. The team is in its infancy but has picked up discreet use cases with tangible Business benefits or risk reduction.

The core objective of this role is work as part of a team of Operational strategy, DQ, trusted source, data privacy, metadata management, business analysts, US Global Business and Functions (GBGFs), and work closely with capability leads to build operational strategy.

The aim will be to show how we can support the delivery of either regulatory milestones or to use Data Analytics capabilities to deliver tangible benefits.

Core responsibilities will include (but not limited to);

· Drive and manage the creation, approval, development, and implementation of Key Performance Indicators across all resources (people, process, technology, data)
· Lead initiatives to build healthiest human system in GBM CDO
· Lead Annual Operational Planning including budgets and headcounts
· Lead communication strategy via updates to various critical data governance forums, newsletters, Org Changes, policy awareness, events etc.
· Support various publications and business cases to support GBM Data strategy

The Data Analyst, GCB 5 role is based in New York but is part of a global team.

Impact on the Business

· Improve data quality of customer, connected party, and transactional data to drive regulatory compliance and adoption of data as an asset
· Accelerate delivery of DQ measurement, given growing measurement demands from key programs
· Increase understanding and remediation of data quality at the source and throughout the end-to-end data flow
· Ensure compliance with all relevant internal instructions (FIMs, GSMs, circulars) and external regulatory requirements, including the management of operational risk and adherence to the Group's standards of ethical behavior

Customers / Stakeholders

· Coordinate stakeholders across multiple areas to oversee execution and acceleration of DQ measurement, including GBGFs, system owners and US HOST
· Collaborate with system owners to integrate system measurement in the GBM scope
· Socialize the DQ Measurement across GBM and relevant stakeholders

Leadership & Teamwork

· Lead effective and efficient development of new DQ measurement, overseeing requirements, data sourcing, testing and BAU production maintenance. Cultivate an environment that supports collaboration and initiative
· Lead business-as-usual measurement efforts for completed DQ work
Major Challenges
· Growing measurement demands from programs like all projects with aggressive deadlines
· No defined approach has been established for measuring consistency across systems

Observation of Internal Controls

· The jobholder will adhere to, and be able to demonstrate adherence to, internal controls and will implement the Group compliance policy by adhering to all relevant processes/procedures.
· The jobholder will implement the Group compliance policy by containing compliance risk in liaison with Group Chief Data Officer, Global Head of Compliance, Global Compliance Officer, Area Compliance Officer or Local Compliance Officer. The term ‘compliance' embraces all relevant financial services laws, rules and codes with which the business has to comply.
· Significant responsibilities in relation to adherence to Information Security, data access, EUC and product governance FIMs and policies. Varying data protection frameworks must be adhered to across country analytics teams.

Desired profile

Qualifications :

Essential

·  Prior experience with data quality measurement for large financial institutions
·  Microsoft Word, Excel, and PowerPoint proficiency
·  Knowledge and experience of data management and measurement tools, such as Collibra, Data lake, and QlikView
·  Must be self-starter with experience driving deliverable
·  Strong prioritization, organization, and time management skills
·  Impeccable communication skills with ability to create presentations for and engage with senior stakeholders
·  Ability to accel in a fast-paced environment




Desired

·  Knowledge and experience of Data Management principals and their practical application
·  Ability to manage multiple projects simultaneously
·  Ability to build a collaborative and constructive partnership with relevant project teams and/or SMEs for content development.
·  Good understanding of the Group and the GBM business, including products, services, systems and processes, also sales process and the relationship management model
·  Good understanding of value generation in GBM, its economic model and strategy
·  Experience of managing and delivering cross-functional programmes
·  Knowledge of the changing regulatory environment especially in the financial services sector.
·  Directly relevant analytical experience within financial services or an alternative data driven organization
·  leaders
·  Navigating – understanding and translating Change Delivery objectives and aligning directions accordingly
·  Aspiring – being ambitious about providing the highest standards of delivery
·  Driving – setting stretching goals for self and teams and delivering them with courage and tenacity
·  Mobilizing – authentically engaging with team, colleagues and business partners to deliver at pace
·  Sustaining – making considered decisions that protect and enhance HSBC values, reputation and business
EEO/AA/Minorities/Women/Disability/Veterans