Retail Banking and Wealth Management (RBWM)
Retail Bank and Wealth Management leverages HSBC's global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.
We are currently seeking an experienced professional to join our team.
In this role, you will:
-Proactively manage a complex portfolio of clients, becoming a trusted advisor to lead strategic dialogues with clients at a portfolio level through the understanding of specific business requirements and delivering creative and flexible customer solutions;
-To hand over customer relationship properly to their relationship managers after closing sales;
-To provide excellent services to customers and ensure all enquiries and complaints are accurately and effectively resolved to customers' satisfaction;
-To participate actively in team building activities to share information/ideas while contributing suggestions for work improvement;
-To timely prepare and submit daily/weekly reports on sales status;
-Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets.
Ideal candidate profile
To be successful in the role, you should meet the following requirements:
-University degree or above(recognized by the state);
-Strong interpersonal skills and effective presentation skills;
-Well-developed service and sales attitude with ability to work under pressure;
-Presentable, outgoing and persuasive;
-Good spoken and written English is preferable
You'll achieve more when you join HSBC.
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Issued by HSBC Bank (China) Company Limited