Business Development Officer (Unsecured Lending Products) - Hang Seng Bank (HK)
Hong Kong (Kwun Tong District) Sales
Job description
A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Channels Management - Customer Contact Centre
Hang Seng's Customer Contact Centre has been ranked one of the best phone banking service providers for consecutive years. Our team strives to provide professional services for a wide range of banking products to address customers' different services and financial needs.
We are currently seeking high caliber professionals to join our team as Business Development Officer.
Principal responsibilities:
· Solicit new applications through roadshows to meet business target
· Provide quality service to customers
· Support roadshow operations and related administrative tasks
· Follow-up on applications by phone
Desired profile
Qualifications :
Requirements:
· Diploma in a related discipline OR other relevant qualifications
· Minimum 2 years relevant experience, with exposure to credit card acquisition or call center is an advantage
· Strong service and sales orientation, with good communication, interpersonal and leadership skills
· Ability to work under pressure, flexibility to work in different locations and willingness to work on Sundays and public holidays
· Proficiency in both English and Chinese, with fluency in Putonghua is an advantage
· High level of customer centricity mindset with dedication to deliver exceptional quality services for customers