Assistant Manager Automation & Analytics, Compliance Assurance - FCR Specialised Assurance - HSBC Operations, Services and Technology - TKH

Job description

Some Careers grow faster than others.

If you're looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.

HSBC Operations, Services and Technology

HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.

Global Service Delivery

Within HSBC Operations, Services and Technology, Global Service Delivery is a leader in the development of services and processes that are designed around the customer and enable the firm to demonstrate to regulators that its processes and ways of working will deliver consistently high standards of compliance. Every day, customers all over the world are paying bills, buying homes and setting up companies and every day, Global Service Delivery teams are making sure all this happens smoothly.

Role Purpose

We are currently seeking an ambitious individual to join this team working together with colleagues to define, manage and achieve divisional business targets. In this role, you will:

Impact on the Business
· Support the execution of assurance activities, ensuring that all relevant standards, policies and procedures remain fit for purpose and are subject to continuous assessment.
· Provide subject matter expertise to Assurance teams, supporting the identification of appropriate review scope and delivery of assurance activities.
· Inform Risk Owners, Control Owners and Risk Stewards of the design and operational effectiveness of the controls within their area of oversight and control.
· Escalate significant control deficiencies in a timely manner.
· Support FCRA management in the monitoring of FCR risks (AML, AB&C or Sanctions, where applicable) to identify key emerging trends and themes to identify assurance review topics.

Customers / Stakeholders
· Build strong relationships with internal stakeholders and peer group, adopting a joined-up approach to the execution of tasks with minimum conflict, while ensuring the independence of FCRA.
· Support FCRA management in building and maintaining positive and professional relationships with key external stakeholders.
· Work collaboratively across the FCRA function and peer group.
· Provide internal stakeholders with insight into FCRA activities.

Leadership & Teamwork
· Support the production of high quality FCRA deliverables produced by the Assurance teams by ensuring that relevant FCRA documents i.e. Terms of Reference (ToR), working papers and final report, are completed in-line with Global FCRA guidance.
· Demonstrate effective teamwork, engagement and collaboration across FCRA and peer groups.
· Demonstrate the highest standards through your personal behaviour, interaction with others and in the expectations you set for FCRA.
· Ensure that key messages from FCRA management are followed in executing the day to day activities.

Operational Effectiveness & Control

· Follow high operational standards within the team, avoiding high risk findings from Internal Audit or other internal/external Assurance teams.
· Be diligent in executing all responsibilities, providing solutions to complex issues in a high-risk environment.
· Through review of MI, Internal Audit reports, reviews and other key information, support the identification and communication of emerging trends that may impact the effectiveness of the FCR function.

Desired profile

Qualifications :

·  Compliance professional with experience in previous compliance related role/s.
·  Experience of financial services operations, compliance, audit and/or legal management or equivalent.
·  Knowledge of managing financial crime risk.
·  Understanding of compliance and risk controls and should be conversant with relevant regional regulations.
·  Knowledge of financial services and able to demonstrate an understanding and appreciation of the challenges facing the global financial services industry and the changing regulatory landscape surrounding compliance organisations within the banking industry.
·  Experience of working in a complex global financial services institution and building positive and professional relationships with internal/external stakeholders.
·  Demonstrated experience of working to global standards of quality.
·  Good analytical, organisational, project management, and strategic and/or operational planning skills. Lateral thinker with an ability to interpret and solve complex issues.

· 
Excellent Communicator with strong collaborative, inter-personal and influencing skills.

You'll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

***Issued by HSBC Electronic Data Processing (Guangdong) Ltd. GSC China***