Offers “HSBC”

Expires soon HSBC

Assistant Relationship Manager ISB

  • Internship
  • Muscat, عُمان

Job description



Omani and GCC Nationals Only will be considered for this role.

Role Purpose

· Planning, coordinating and implementing corporate marketing and credit activities for both new and existing customers. Reviewing/growing existing facilities and safeguarding the Bank's interest while maintaining high standards of customer service levels
· Assist the Relationship Managers in marketing new Corporate Business by active follow up, initiating and recommending credit proposals
· Assist the Relationship Managers with the routine corporate operational functions
· Owning the customer experience, ensuring service excellence at all times, for all aspects of any customer or prospect's interaction with HSBC.

Principal Accountabilities: Key activities and decision making areas

Impact on the Business

· Assist in Maximizing revenue and customer value from a portfolio of relationships and contribute directly to CMB's target
· Safeguarding the bank from potential loss.

Customers / Stakeholders

· Establishing and maintaining positive customer relationships
· Assist in enhancing the level of service standards in Corporate Banking
· Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets.

Leadership and Teamwork

· Assist in ensuring proper communication at all levels
· Actively Interact with other departments

Role Context

The jobholder ensures that policies, procedures and guidelines as laid down by HBON Oman are adhered to. The jobholder reviews all new / existing lending facilities, analyzes financial statements and prepares credit proposals under the guidance of the Relationship Manager. The jobholder has no lending limits or authority to grant any excesses. The jobholder also reviews and makes recommendations on the viability and suitability of potential new corporate business. The jobholder meets and visits customers with the guidance of the CRM. Also, the jobholder must assist in reporting returns submissions for the department, referrals to other departments (i.e premier/private banking), and identifying opportunities and suggest ideas to improve processes and reduce costs .

Desired profile



Qualifications :

Knowledge and Experience / Qualifications

·  Candidate must have a Bachelor's Degree.
·  Credit operations and Trade Services: Two to three years in banking preferably through active and diversified roles both in operations and Trade Services
·  Customer Service: One to two years of experience in relationship management area will be an advantage. The incumbent must be willing to go out of the bank and meet customers
·  Financial Analysis & Credit Risk Management: Practical experience in credit and financial analysis, performing regular monitoring and analysis of the credit worthiness of the customers is an important requirement
·  Strong Communication: Strong Written and oral communication skills are important

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