Assistant RBWM Business Internal Control Manager - Hang Seng Bank (HK)

Job description

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Assistant RBWM Business Internal Control Manager

RBWM Chief Operating Office – RBWM Business Internal Control

We are seeking high caliber individuals to join our Retail Banking and Wealth Management (RBWM) Business Internal Control Department as Assistant RBWM Business Internal Control Manager.

Principal responsibilities

· Conduct internal control reviews on the operations of retail banking products through on-site visits and transaction documents review to ensure compliance
· Prepare management information reports and take follow-up actions to enhance operation risk awareness
· Review and enhance operations policies, procedures and mechanisms with relevant departments
· Maintain and implement internal control standards in accordance with internal and external regulatory requirements

Desired profile

Qualifications :

Requirements

·  University degree in a related discipline
·  Minimum 2 years' banking experience, preferably with exposure to retail banking business and knowledge of related regulatory requirements and guidelines
·  Knowledge and experience on the operational risk management and internal control monitoring for banking products
·  Strong attentiveness to detail, compliance and control orientation
·  Good communication and interpersonal skills, with sound knowledge of application software such as MS Excel and Access an advantage
·  Proficiency in both English and Chinese
·  Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes