Assistant Manager - Systems and Decisioning, Fraud Analytics.
Some careers grow faster than others.
If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Fraud Management focuses on the specific financial fraud threats the firm faces now and in the future, pioneering the techniques and technology that protect our business, our customers, and the many communities in which we operate, from the harms associated with financial crime. Fraud harnesses intelligence, analytics, technology, investigation, information sharing, and public-private partnership to achieve this end, always seeking the most effective and efficient means.
As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
We are currently seeking an experienced individual to join this team in the role of Assistant Manager, Systems and Decisioning, Fraud Analytics.
You will be aligned to Systems and Decisioning, Fraud Management who are responsible for establishing and operating policies, standards, systems and other controls to prevent and detect fraud against the HSBC Group or its customers. Where fraud occurs, the Systems and Decisioning team is responsible for optimisation and identifying control weaknesses or failures.
Your responsibilities will include:
Perform in-depth analysis, design, implement and monitor strategies/projects for the Banks Debit and Credit Card portfolios;
Perform in-depth analysis, design, implement and monitor strategies/projects for account opening / originations. These will involve using multiple referral/decisioning systems and other layered tooling to identify fraud;
Lead the development and deployment of analytical products to manage and mitigate fraud and financial crime risk;
Interpret and manipulate large data sets to extract trends and identify issues and risk;
Monitoring fraud trends to mitigate loss while maintaining minimum genuine customer impact, therefore providing a positive customer experience and Best Place to Bank.
Developing & implementing new strategies in response to new fraud attack vectors to reduce fraud losses whilst optimising the customer experience, including providing feedback to relevant stakeholders on actions taken
Ideal candidate profile
To be successful in this role you should meet the following requirements:
Existing Fraud Risk / Financial Crime experience
Knowledge of transactional and account opening processes.
Experience of the following: tooling including device and behaviour biometric profiling, SAS EFM, Falcon, Biocatch, Hunter and Threatmetrix.
Knowledge of using and calibrating Behaviour Biometric & Device ID tooling and Experian application tools
Relevant analytical experience, must be proficient using and coding in SAS and/or SQL
Motivated self-starter who has the ability to multi-task, work effectively alone and under pressure
Excellent organisation, inter-personal and communication skills – written and verbal
Enthusiasm, positive can-do approach
The location for this role is flexible.
You'll achieve more when you join HSBC.
At HSBC we look to enable our employees to better balance their work / life priorities and have the flexibility required to meet challenging needs as they progress through different life stages. Where possible we will consider the following flexible working options: job sharing, and working from home. If in considering a role with HSBC you for some flexibility in your working arrangements please discuss this with the recruitment team in the early stages of the application process.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
HSBC Recruitment Helpdesk: