Assistant Corporate Counter

Job description

Retail Banking and Wealth Management (RBWM)
Retail Banking and Wealth Management leverages HSBC's global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.

We are currently seeking an experienced professional to join our team.

In this role, you will:

To provide efficient counter service by performing skillfully, promptly and accurately for all counter transactions; and by handling customer enquiries professionally and solving their problems to their satisfaction
To establish and keep good relationship with valuable customers by providing counter services.
Closely cooperate with other back office teams during document transfer and keep proper registration; Handle other ad hoc tasks that need customer communication and document delivery/pickup over counter in an accurate & timely manner.
Be familiar with local rules and regulation and internal guidelines and always keep alert for any suspicious Money Laundry activity and do report to superior.

Desired profile

Qualifications :

To be successful in the role, you should meet the following requirements:

​Bachelor degree or above.

Good interpersonal skills and strong sense of responsibility;

Strong communication skills and problem solving skills;

Clear and logical mind ;

Good spoken English;

Basic PC knowledge;

You'll achieve more at HSBC.
www.hsbc.com.cn/careers

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Issued by HSBC Bank (China) Company Limited