Agile Business Analyst

Job description

Agile Business Analyst
GCB5


Technology is rapidly changing, with customers wanting to interact more quickly and securely with their service providers. For HSBC Technology, the ability to deliver innovative technology, rapidly, continuously and safely, is at the heart of delivering the simpler, faster, better banking experience that our customers and colleagues expect.

IT Infrastructure Delivery (ITID) encompasses approximately 6,000 colleagues spread across 45+ locations. The annual budget is over $1.5 billion and our infrastructure and services support over 250,000 colleagues and 50+ million customers. ITID is part of the Technology organisation whose ambition is to be the world's leading financial services technology team and are on a journey to transform accordingly.

With this level of transformation, we also need to be cognizant of the impact of all these changes on HOST and HSBC, ensuring that the right level of governance, controls and reporting is in place and managed appropriately.


What you will be doing;

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Leading Agile engineering teams using DevOps practices such as test automation, continuous integration and continuous deployment .

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Creating analysis of customer journeys and product functionality. Helping to define and track metrics and Performance Indicators for the product.

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Guiding the Agile Team performance and outcome metrics as required.

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Assuring delivery through the entire life-cycle of the project of user requirements through to live.

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Providing expertise in DevOps pipeline tools like Jenkins and Ansible.

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Working within medium sized and medium complexity technology projects - these may span across multiple business units and/or geographies.

Desired profile

Qualifications :

What you will bring to the role;

To be successful in this role you should have proven experience within the Technology sector with knowledge of the following skills:

· 
Practitioner level certification required. Posses an expertise in Agile engineering practices (e.g. Scrum, Kanban, LEAN) as well as Disciplined Agile and SAFE framework experience.

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Expertise in process and a low level understanding of multiple areas, such as: disciplined Agile software delivery, production support processes, continuous DevOps pipelines.

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Understanding risk exposure to the bank and the experience of assisting senior colleagues manage it.

· 
Experience of contributing to the development of the BA elements of the IT Portfolio and Programme Management practice. Encouraging adoption of the practice across the BA community.

· 
Experience of driving measurable continuous improvement into all delivery environments across all disciplines.

The roles will primarily be Sheffield .


Come Power a Business that Defines How to Power the World

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC UK is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

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