Product Owner - Support Automation

Job description

Job ID 1034232 Date posted 10/31/2018 Primary Location Bengaluru, Karnataka, India Job Category Engineering Schedule Full time Shift No shift premium (India)

Hewlett Packard Enterprise is an industry leading Technology Company that enables customers to go further, faster. With the industry’s most comprehensive portfolio, spanning the cloud to the data center to workplace applications, our technology and services help customers around the world make IT more efficient, more productive and more secure.Learning does not only happen through training. Relationships are among the most powerful ways for people to learn and grow, and this is part of our HPE culture. In addition to working alongside talented colleagues, you will have many opportunities to learn through coaching and stretch assignment opportunities. You’ll be guided by feedback and support to accelerate your learning and maximize your knowledge. We also have a “reverse mentoring” program which allows us to share our knowledge and strengths across our multi-generation workforce.

HPE Pointnext is the innovative IT services organization—part of Hewlett Packard Enterprise—built to make Hybrid IT simple and power the Intelligent Edge. As an agile technology partner, we help our customers modernize their legacy infrastructure with the flexibility of the cloud, and maximize the value of their connected devices. We make their mission our mission: To drive rapid transformation across an enterprise on a customer’s terms.

About HPE Enterprise Group (EG) Pointnext

HPE Enterprise Group Pointnext is a global service provider and business integrator delivering solutions with speed, power, precision, and passion.  HPE Enterprise Group is responsible for the development and delivery of the IT infrastructure solutions at the core of the world’s largest and fastest growing organizations, which includes servers, storage, networking, technology services, converged data center infrastructure, Telco and cloud solutions. As part of EG, Pointnext provides world-class support and consulting services for Hewlett Packard Enterprise products and solutions. 

With over 6000 consultants and project managers in 110 countries, Pointnext assists clients in realigning their IT strategies and making the best use of technology to create or capitalize on business opportunities. We offer onsite services, Internet and global technology solutions to multi-site, multi-national businesses, including manufacturing, telecom, automotive, energy, financial services, and other key industries.  Services range from warranty and product support to proactive mission-critical and business continuity services, deployment and performance services, security, and integrated support for complex multi-vendor environments

Pointnext R&D develops and integrates software to automate support delivery to HPE customers and partners – via a support portal as well as ‘phone home support’ for HPE devices installed at customers sites.

Pointnext R&D follows the Scaled Agile Framework (SAFe) – where the role of the Product Owner is defined in detail (https://www.scaledagileframework.com/product-owner/ ).

Core responsibilities include:

·  Drive effective Program Increment (PI) planning cycle and execution (including Sprint planning) with internal/external stakeholders
·  Define and groom user stories, and actively manage team backlog
·  Ensure predictable delivery of high-quality code
·  Become a domain expert to effectively support development teams

Typical tasks assigned to Product Owners include: working with Product Managers to breakdown features into user stories for all new functionality, presenting user stories to the product teams inrefinement and design sessions, ensuring that new functionality meets the acceptance criteria and required definition of done so the work can be designated as complete.The Product Owner is the content authority for the team backlog and works with the team to prioritize user stories for the team backlog, participates in the team sprint ceremonies and is available to provide advice, clarification and guidance during the execution of each Sprint.

The Product Owner shares the team and organization responsibility to Quality. If stories and/or Features do not adhere to the Definition of Done then they should not be accepted by the Product Owner. It is the Product Owners responsibility to inspect and accept or reject backlog items. If an item is rejected then the Product Owner should Inspect and Adapt on this item with the team to continually improve the teams work.

Hewlett Packard Enterprise Values :

Partnership first: We believe in the power of collaboration - building long term relationships with our customers, our partners and each other

Bias for action: We never sit still - we take advantage of every opportunity

Innovators at heart: We are driven to innovate - creating both practical and breakthrough advancements

HPE is an EOE / Female / Minority / Individual with Disabilities / Protected Veteran Status

What do we offer?

Extensive social benefits, flexible working hours, a competitive salary and shared values, make Hewlett Packard Enterprise one of the world´s most attractive employers. At HPE our goal is to provide equal opportunities, work-life balance, and constantly evolving career opportunities.

If you are looking for challenges in a pleasant and international work environment, then we definitely want to hear from you. below, or directly via our Careers Portal at www.hpe.com/careers

You can also find us on:

https://www.facebook.com/HPECareers

https://twitter.com/HPE_Careers
Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.