Order Operations Specialist

Job description

Job ID 1032734 Date posted 10/31/2018 Primary Location Bengaluru, Karnataka, India Job Category Supply Chain and Operations Schedule Full time Shift No shift premium (India)

Responsible for planning, scheduling and coordinating demand/supply management, business processes and/or manufacturing/delivery of products and services to the company policy and country regulatory requirements. Partners with stakeholders to identify/implement opportunities for business process improvement to effectively manage costs, integrate new and existing businesses, and adapt to changes in the business and regulatory environment. Time horizon is typically focused on less than six months for forecasting/planning. Leading and working with cross-functional teams, creates and implements plans that enable the execution of business strategies. Participates in the process by which demand signals are developed, validated for alignment with transition plans, supply constraints identified, and an executable plan defined that meets financial and market share goals. Scope includes business execution processes related to lifecycle planning; order management (including allocation management, Available to Promise (ATP) / commit processes, business attainment tracking); logistics management (including inbound/outbound coordination and consolidation of domestic and international systems to support shipments); and inventory management (including analysis, optimization and velocity). Partners cross-functionally to develop, track and manage business metrics for the organization (may include customer availability, service levels, on-time delivery, supplier response time (SRTs), supply chain costs and inventory.

Responsibilities:

•Supports intermediate-level transactional processes that require independent judgment.
•Follows detailed documentation and instructions to execute a variety of process- oriented tasks to support demand and supply matching activities.
•Identifies basic- to complex- level supply chain anomalies and seeks guidance for resolution.
•Supports the training of new hires.

Education and Experience Required:

•Associate degree preferred or equivalent experience.
•Typically 2-4 years of experience in business operations or supply chain function.

Knowledge and Skills:

•Strong knowledge of SAP and Microsoft Office suite.
•Strong written and verbal skills.
•Fluency in English and local language.
•Strong technical knowledge specific to business function.
•Strong multi-tasking ability.

Responsibilities:

·  Supports complex-level transactional processes for specialized job assignments with minimal supervision.
·  Serves as a primary data resource for exempt-level employees by delivering specialized reports, typically in a consultative manner, to exempt-level employees.
·  Identifies complex level supply chain anomalies and leads the process-oriented tasks to resolve the issues.
·  Mentors others in lower level roles.
·  Monitors the execution of process-oriented tasks of lower- level contributors.
·  Provides troubleshooting and problem-solving support of basic- to complex-level problems.

Education and Experience Required:

·  Associate degree preferred or equivalent experience.
·  Typically 4-6 years of experience in business operations or supply chain function.

Knowledge and Skills:

·  Excellent knowledge of SAP and Microsoft Office suite.
·  Excellent written and verbal skills.
·  Mastery in English and local language.
·  Excellent technical knowledge specific to business function.
·  Excellent multi-tasking ability.
·  Strong understanding of demand and supply planning processes.
·  Basic project management skills.

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.