Network and Tool Expert

Job description

Job ID 1013050 Date posted 2/12/2018 Primary Location Bengaluru, Karnataka, India Job Category Services Schedule Full time Shift First Shift (India)

Hewlett Packard Enterprise is an industry leading Technology Company that enables customers to go further, faster. With the industry’s most comprehensive portfolio, spanning the cloud to the data center to workplace applications, our technology and services help customers around the world make IT more efficient, more productive and more secure.

Learning does not only happen through training. Relationships are among the most powerful ways for people to learn and grow, and this is part of our HPE culture. In addition to working alongside talented colleagues, you will have many opportunities to learn through coaching and stretch assignment opportunities. You’ll be guided by feedback and support to accelerate your learning and maximize your knowledge. We also have a “reverse mentoring” program which allows us to share our knowledge and strengths across our multi-generation workforce.

HPE Pointnext is the innovative IT services organization—part of Hewlett Packard Enterprise—built to make Hybrid IT simple and power the Intelligent Edge. As an agile technology partner, we help our customers modernize their legacy infrastructure with the flexibility of the cloud, and maximize the value of their connected devices. We make their mission our mission: To drive rapid transformation across an enterprise on a customer’s terms.

DC-Operational Support Service (OSS) is a building block of Datacentre Care and provides infrastructure monitoring and system administrative tasks for Enterprise customers. The key deliverables are provided remotely from IT Operation Centers (ITOC) located in our GSD Customer Solution Centres.The primary role of the Network/Security expert is to advise and implement ITOC infrastructure. Provide consultation to accounts/customers on security. Build and implement customer solutions.

Job specifics/responsibilities:

·  Interacts with Solution Architects and project managers and the client to understand the network requirements
·  Extract Key elements from high level solution documents to create a detailed design
·  Build base infrastructure to HPE and client standards
·  Create engineering work orders to augment or modify existing infrastructure
·  Identify risks and challenges the customer should expect to encounter with the solution based on similar efforts done with other customers
·  Develop specification deliverables that map customer business requirements into specific technology or operational recommendations
·  Apply knowledge of how the industry uses IT to address business challenges using, for example, technical standards and infrastructure, cross-industry trends that impact IT investment.
·  Deep knowledge on specific client or multiple clients technical environments
·  Detailed understanding on client businesses and operations
·  Primary point of contact for network project delivery
·  Deep technical knowledge on HPN and Cisco Technologies
·  Advanced network design and troubleshooting skills for LAN and WAN, including mainly routing protocols, i.e. OSPF, BGP, EIGRP, etc.
·  Ensure all delivery documents are peer reviewed
·  Take part of Business Requirements meetings, leading technical discussions
·  Take part of Requirements definition approval and sign-off
·  Lead/Support Technical Project Design creation and implementation
·  Support Overall Technical Delivery for the client
·  Medium to Complex projects delivery, involving advanced LAN and WAN technologies including routing, switching load balancing, Firewalls and load Balancers
·  Change Management Owner for network project deliverables
·  Ensure diagrams and documentation is up to date
·  Work on Problem Records resolution involving engineering
·  Identify and address technical or operational risks

Education (degree) and professional experience required:

·  Bachelor's Degree in: Computing Sciences, Information System or related areas
·  5+ years of experience with networking and infrastructure/troubleshooting
·  3+ years of experience working with enterprise customers delivering infrastructure projects/operations support
·  2-4 years designing an deploying networks services of Low to medium complexity
·  Excellent interpersonal and communication skills
·  High commitment to business and personal integrity and professionalism
·  Solid background in network delivery infrastructure/Model 

Other requirements:

·  Fluent in written and verbal English
·  Time flexibility to work across 3 Regions
·  Advanced skills in office tools
·  Knowledge of existing CSC structures and processes

Personal skills and qualities:

·  Knowledge of HP organizations and working practices
·  Self-motivated, proactive and results orientated
·  Excellent presentation and communication skills
·  Ability to work across many time zones and cultures

Technical skills and preferred certifications

·  MS Office, Visio, SharePoint
·  Cisco CCNA Certification & CCNP preferred.
·  HPN ASE or/and MASE certification
·  ITIL Foundation or Intermediate level certification
·  CORE Technologies - Routing/switching & load balancing
·  TCP/IP, BGP, OSPF EIGRP, Spanning tree, VLAN, VXLAN, ACLs and supporting  protocols
·  DNS, NTP, DHCP, Network analysis/forensics
·  Primary - CISCO, HPN, F5
·  Secondary InfoBlox, CITRIX/RADWARE/Netscalar, Alteon
·  Understanding of Firewall (Cisco, Checkpoint, Juniper) and security devices ( IDS/IPS) 

Hewlett Packard Enterprise Values :

Partnership first: We believe in the power of collaboration - building long term relationships with our customers, our partners and each other

Bias for action: We never sit still - we take advantage of every opportunity

Innovators at heart: We are driven to innovate - creating both practical and breakthrough advancements.

What do we offer?

Extensive social benefits, flexible working hours, a competitive salary and shared values, make Hewlett Packard Enterprise one of the world´s most attractive employers. At HPE our goal is to provide equal opportunities, work-life balance, and constantly evolving career opportunities.

If you are looking for challenges in a pleasant and international work environment, then we definitely want to hear from you. below, or directly via our Careers Portal atwww.hpe.com/careers

You can also find us on:

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Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.