IT Salesforce Platform Engineer

Job description

Job ID 1030099 Date posted 10/31/2018 Primary Location Houston, Texas, United States; Austin, Texas, United States Other location Austin,Texas,United States of America Job Category Information Technology Schedule Full time Shift No shift premium (United States of America)

This position will play the IT Platform Lead role and is responsible for Salesforce.com development and support working closely with the internal and external (vendor) teams. The job is hands-on and requires focusing on identifying, planning, coding, and implementing features and functions for Salesforce.com that are based on the needs of the company.

In addition this role will also be responsible for relationship with the business teams, working closely with them, understanding their needs and be the bridge between them and the development teams.

Skills include effectively working in both independent and collaborative, multi-cultural work environments; and being able to understand the interdependencies between business processes, programs and systems in order to plan, develop, and implement change.

Hewlett Packard Enterprise is an innovative, dynamic company with a rich past and a promising future. Originally Hewlett-Packard Company, HPE has continuously reinvented itself. Today, HPE is one of the world's leading technology companies and provides wired and wireless networking, servers, storage, IT and Cloud services for the next generation of IT infrastructure.

The job of IT Salesforce Platform/Business Lead will be for someone who has:

·  Planned and conducted requirements elicitation meetings with the business to collect functional and non-functional requirements relating to client's Salesforce technology enhancement and initiatives.
·  Conducted brainstorming sessions with the development team to actively involve them during the requirements stage level analysis.
·  Worked towards preparation of requirements management plan, business and functional requirement documents.
·  Created data flow diagrams and process flow diagrams to facilitate better system understanding.
·  Assisted in designing and creation of training material and conducted internal training sessions for business users on Salesforce technology functionalities.
·  Created new custom objects, assigned fields, designed page layouts, custom tabs and components.
·  Outlined the organization hierarchy and created profiles, roles accordingly in Salesforce; worked on visibility and security settings around them as required by the business.
·  Designed different custom dashboards for various user groups based on their business functionalities and needs.
·  Created and deployed several reports for different user profiles based on the need in the organization.
·  Designed various types of email templates for auto response to customers.

Requirements:

·  Bachelors or equivalent degree with 5+ years of experience in the above Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.