Federal Sector Field Logistics Technician - OCONUS

Job description

Job ID 1024727 Date posted 4/27/2018 Primary Location Denver, Colorado, United States; Virginia, United States Other location Denver,Colorado,United States of America Job Category Supply Chain and Operations Schedule Full time Shift Shift 3, 8% premium (United States of America)

Are you looking for a hands-on technical gig—and an international one at that—with one of the most impactful tech companies in the world?

At Hewlett Packard Enterprise (HPE), we’re building the future—one big idea at a time. Ready to unleash your professional potential? Our employees use their experience and scientific knowledge to design, develop, implement, and test hardware, software, systems, and processes—and continue our growth as a technology leader. If solving the world’s biggest technology challenges sounds like the right career path for you, read on.

About the Federal Sector Field Logistics Technician

Hewlett Packard Enterprise (HPE) Pointnext is currently seeking highly qualified and motivated candidates for a Federal Sector Field Logistics Technician for a position on a secure government site at a location outside the Continental US (OCONUS).

In this role, you will work and live in the United Kingdom, providing onsite Logistics and technical support to one of our larger Federal customers.

In this full-time position, you will use your background in field Logistics support and technical customer service, as well as your technical knowledge and training, to manage a strategic client relationship in this area. Based on the clients’ needs, the support services you will provide include planning, scheduling and coordinating demand/supply management for required parts. There will also be an opportunity to assist with reactive break/fix support and installations in server, networking, and storage environments.

This position requires a current active TS-SCI clearance, and will require a US Government background check and fingerprinting for site access badges. As a result, US citizenship is required.

You’ll have opportunity to work on the products we deliver and support, while gaining experience as a Field Logistics Technician, which can lead to future careers within HPE.

This position:

·  will include an Alternate Work Schedule (likely to alternate between four 12-hour days one week, with three 12-hour days the following week, but subject to change based on the needs of the business)
·  will participate on a rotation basis in after-hours / on call coverage
·  will, on a regular basis, routinely lift and carry 50+ pounds

Responsibilities

In this role, you will:

·  Support advanced- and complex-level Logistics processes for special or non- typical assignments independently
·  identify complex, special, or undocumented areas for process improvement and collaborate with site team, customer, and supply chain to develop recommendations
·  provide training and mentorship support; developtraining/documentationmaterials
·  provide troubleshooting and problem-solving support of complex problems
·  develop and maintain an understanding of the basic structure and responsibilities outlined in the current customer contract
·  manage individual customer expectations of on-site logistics delivery
·  receive input from site technical support team for the purposes of sparing
·  respond to requests for logistics and technical information from customer
·  own and manage knowledge-sharing within the workgroup
·  maintain all host-country documentation associated with the overseas assignment (e.g. passport/visa, etc.) along with all required documentation associated with work on the government site
·  perform other duties as needed and assigned

HPE Pointnext : exceptional people supporting business technology in action. Pointnext is made up of talented professionals who bring the technical insight, process excellence, and resource flexibility to help customers drive business outcomes through optimization of their data centers and other technology operations.  At Pointnext, we know relationships and people matter--and our people and our services create a powerhouse solution designed to solve our customers' most challenging IT problems.

Qualifications

People are our strategic advantage at HPE. People with the right mindset, coupled with the right talent, education and experience, will be instrumental to HPE maintaining and extending its prominence in the global IT market.

Talent, education and experience will only take us so far. Having the “right mindset” means being:

Adaptable — Takes in stride and constantly attunes to the changing needs of a highly dynamic business.

Curious — Our key contributors are always seeking to grow their knowledge, to gain new perspectives, and to find better ways forward.

Tenacious — Our business—our industry—demands self-starters who will takes ownership of projects and bring them to completion despite difficulties or setbacks.

Sound like a place where you can make an impact?  If so, please let us hear from you by applying today!

Requirements

·  Currently holds a TS/SCI security clearance with CI-CT polygraph, or is able to attain the clearance
·  As a result, US citizenship is required

Education and Experience Required

·  6+ years’ experience in materials management and/or distribution
·  Associate’s degree or equivalent study in computer technologies
·  Without an Associate’s or higher level degree, an additional 2 years’ relevant experience, for a total of 8+ years
·  Experience troubleshooting enterprise computer technologies is a plus

Knowledge and Skills Required

·  Excellent understanding of process workflows, basic business and financial controls, and procurement processes
·  Advanced analytical aptitude; technical aptitude desired
·  Excellent understanding of corporate compliance
·  Strong project management skills
·   Adaptable to evolving work routines and customer requirements
·  Willing to working in a remote overseas location
·  Works well in teams and also independently, as required
·  Able to communicate with customers and leadership confidently and demonstrate professionalism
·  Demonstrates a broad understanding of customer mission requirements
·  Fluency with Microsoft Office suite

About HPE Pointnext Global Shared Delivery

HPE Pointnext Global Shared Delivery (GSD) works hand-in-hand with the largest commercial and public sector customers globally to effectively manage their IT needs across their businesses, and around the world.  Delivering the operational stability, cost reductions, flexibility, resiliency and scalability enterprise customers demand, Pointnext has been recognized for its leadership in enabling these customers to create new growth strategies and revenue opportunities, while maximizing their IT investments and increasing their business agility.

The complexity of technology deployment, management, and support is creating demand for evolved technology support service offerings that meet performance, cost, availability, reliability, security, and scalability demands. The appetite for Pointnext Support is expanding rapidly as enterprises of all stripes realize they can't “do it all".

About HPE Pointnext

HPE Pointnext is a global service provider and business integrator delivering solutions with speed, power, precision, and passion.  HPE is responsible for the development and delivery of the IT infrastructure solutions at the core of the world’s largest and fastest growing organizations, which includes servers, storage, networking, technology services, converged data center infrastructure, Telco and cloud solutions. As part of HPE, Pointnext provides world-class support and consulting services for Hewlett Packard Enterprise products and solutions.

With over 6000 consultants and project managers in 110 countries, Pointnext assists clients in realigning their IT strategies and making the best use of technology to create or capitalize on business opportunities. We offer onsite services, Internet and global technology solutions to multi-site, multi-national businesses, including manufacturing, telecom, automotive, energy, financial services, and other key industries.  Services range from warranty and product support to proactive mission-critical and business continuity services, deployment and performance services, security, and integrated support for complex multi-vendor environments.

About Hewlett Packard Enterprise

Tomorrow belongs to the fast, and Hewlett Packard Enterprise is in the acceleration business!

To help companies accelerate, we’ve created a new company, one that defines transformation—and defies “business as usual”. In the fast-paced, quick-release environment of the future, you need to be constantly ready for change, be resourceful, and be highly adaptable to the ever-changing business landscape.

HPE is an industry leading technology company that enables customers to go further, faster. With the industry’s most comprehensive portfolio, spanning the cloud to the data center to workplace applications, our technology and services help customers around the world make IT more efficient, more productive and more secure.

Hewlett Packard Enterprise is not only the company best equipped to build a bridge from where enterprise IT is today, to where it needs to be, but HPE is also an incredible place to build a career. As the only company that brings it all—software, hardware, services, and talented people with the right mindset—we help organizations innovate, stay competitive, and quickly turn ideas into value.

Please note the above statements describe the general nature and level of work only. They are not a complete list of all required responsibilities, duties and skills. Other duties may be added, or this description amended at any time.