Business Operations Analyst

Job description

Hewlett Packard Enterprise is an industry leading technology company that enables customers to go further, faster. With the industry's most comprehensive portfolio, spanning the cloud to the data center to workplace applications, our technology and services help customers around the world make IT more efficient, more productive and more secure.

Learning does not only happen through training. Relationships are among the most powerful ways for people to learn and grow, and this is part of our HPE culture. In addition to working alongside talented colleagues, you will have many opportunities to learn through coaching and stretch assignment opportunities. You'll be guided by feedback and support to accelerate your learning and maximize your knowledge. We also have a “reverse mentoring” program which allows us to share our knowledge and strengths across our multi-generation workforce.

Enterprise Services is one of the world's leading services organizations, serving more than 400 of the Fortune 500 companies and more than 1,000 businesses and government agencies in 135 countries. We help our clients focus their IT investments to better engage with their customers, manage risk, tackle the explosion of data, and transition to a new style of IT. Through our seven interconnected practices, we advise, transform, and advance each enterprise, no matter where they are in their journey. We also bring the best of HPE together to deliver innovative solutions that matter to our clients. Leveraging HPE's portfolio we offer end-to-end solutions for today's IT environments.

For more than 50 years, we have built a strong reputation of industry expertise and delivering the best client experience in the industry. Our clients rely on HPE Enterprise Services as a partner they can trust to deliver mission-critical services and value to their enterprise.

Business Operations Analyst

Governance:
· Account Business Reviews – Manages account's Operating Cadence / Business Review Process and effective execution
· Account Deal Governance – Manages Account Deal Governance Process, provides Business Operations Assessment, and ensures compliance with HP authorization policy
· Client Business Ops Interface / Satisfaction – Provides the client interface for any business operations matter, and is accountable for client business operation satisfaction as a part of Total Client Satisfaction plan
· Pan HPE Integration – Serves as the single point of contact (SPOC) for pan HPE business interlock and leveraged ES organizations that provide business support (e.g., finance, procurement)
Business Planning:
· Account Business Plans (ABP) – Coordinates and maintains the 3-year pan HPE strategic plan and facilitates execution of strategy
· Account Operating Plans (AOP) – Coordinates and consolidates AOP from Action Lifecycle Management (ALM) plans, and other sources or tools to drive targets
Business Enablement:
· Pipeline Integration – Drives Sales Pipeline Review Process, reporting, and data consistency
· Pursuit Support – Acts as the single point of contact (SPOC) for all account business operations
Business Operations:
· Workforce Strategy – Oversees optimization of labor demand and supply alignment
· Contract Obligations Compliance – Coordinates commercial contract issue resolution for compliance and benchmarking, and for the tracking and follow-up of critical deliverables
· Profit & Loss (P&L) Forecasting, Financial Management Support and Analysis – Provides context to P&L forecasting, and rationalizes Flash (e.g., tracks productivity and service improvement plans, and consolidates opportunities and risks, including service penalties and credits)
· Account Business Office (ABO) Service Line and Partner Group Integration – Provides oversight for ABO service lines, and manages integration of relevant partner groups (e.g., assures quality and timeliness of invoicing, dispute resolution, and margin improvement actions)

Desired profile

Requirements:
·  Bachelor Degree in Business Administration: Finance, Management, Management Information Systems (MIS), Business and International Business
·  3 to 5 years of solid experience in a Business Analyst role.
·  Financial Analyst background
·  Excellent verbal and written communication skills in Thai and English
·  Strong business acumen and critical analytical skills
·  Advanced Microsoft Excel knowledge, understanding and utilising formulas (both mathematical and logical), pivot tables, graphs, macros and links to SharePoint lists.
·  The ability to work alone or with a team, under minimal supervision
·  Is comfortable when dealing with people of all levels within an organization
·  Passion for customers and information technology
·  Ability to learn quickly and has experience working in a team environment
·  Ability to learn new business technology and diverse product lines and services
·  Ability to learn financial and technical details for a variety of clients and environments

Hewlett Packard Enterprise Values:

Partnership first: We believe in the power of collaboration - building long term relationships with our customers, our partners and each other
Bias for action: We never sit still - we take advantage of every opportunity
Innovators at heart: We are driven to innovate - creating both practical and breakthrough advancements

What do we offer?

Extensive social benefits, flexible working hours, a competitive salary and shared values, make Hewlett Packard Enterprise one of the world´s most attractive employers. At HPE our goal is to provide equal opportunities, work-life balance, and constantly evolving career opportunities.

If you are looking for challenges in a pleasant and international work environment, then we definitely want to hear from you. Apply now below, or directly via our Careers Portal at www.hpe.com/careers

You can also find us on:
https://www.facebook.com/HPECareers
https://twitter.com/HPE_Careers