A Technician is responsible for installing and maintaining equipment in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Technician, you will be responsible for responsible for installing and maintaining telephone equipment in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:
· Install and maintain all hotel equipment including, but not limited to, telephones in guest rooms, meeting rooms, offices, operations areas and public areas
· Coordinate moves, additions, removals and upgrades
· Oversee telephone system including, but not limited to, programming, upgrades, repairs and maintenance
· Respond to guest and team member telephone-related requests in a timely, friendly and efficient manner
· Assist fellow team members and other departments wherever necessary to maintain positive working relationships
Ideal candidate profile
What are we looking for?
A Technician serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
· A certificate in telecommunications, required
· Current working knowledge of telephone equipment and communication systems
· Strong work ethic
· A passion for delivering great customer service
· Ability to work without close supervision and within established timeframes
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!