Expire bientôt Hilton Worldwide

Security/Parking Officer - DoubleTree Seattle Airport

  • Seattle (King)
  • Hôtellerie - Restauration

Description de l'offre

As a Security/Parking Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

What will I be doing?

· Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
· Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
· Promote safe work practices
· Initiates preliminary investigations into incidents, as needed
· Writes reports and ensures accuracy of necessary documentation, as needed
· Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner
· Assist the front office with the guest arrival process by creating a welcoming sense of arrival, directing traffic, providing directions, managing and controlling parking. Basic maintenance of parking hardware and equipment.

Profil recherché

Qualifications :

What are we looking for?

·  Prior law enforcement or military experience OR 1 year of experience as a Security Officer.
·  Valid Driver's License and clean driving abstract required.

·  Prior customer service experience preferred.

·  Open availability to work varying shifts beginning at 5am or 1pm.

·  CPR/First Aid certification or the ability to obtain certification upon employment
·  High School Diploma or equivalent preferred
·  All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
·  Additional language ability preferred.

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

·  Thorough knowledge of the floor plans and layout of the building(s), function rooms, and working knowledge of the City and surrounding area.
·  Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
·  Ability to listen effectively, speak, read and write English clearly to ascertain and document important information.
·  Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift.
·  Hearing and visual ability to observe and detect signs of emergency situations.
·  Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.
·  Ability to follow written and or verbal instructions.
·  Ability to grasp, lift and/or carry or otherwise move goods weighing up to 50 lbs. sufficient manual dexterity in hands.
·  Ability to climb stairs and ladders at a rapid pace.
·  Ability to perform duties within extreme temperature ranges.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

·  Hospitality - We're passionate about delivering exceptional guest experiences.
·  Integrity - We do the right thing, all the time.
·  Leadership - We're leaders in our industry and in our communities.
·  Teamwork - We're team players in everything we do.
·  Ownership - We're the owners of our actions and decisions.
·  Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

·  Quality
·  Productivity
·  Dependability
·  Customer Focus
·  Adaptability What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!