Receptionist - Hyatt Hotel - Paris - Wizbii

Receptionist

  • Par Hyatt Hotel
  • Paris (Paris)

Description de l'offre

The Hotel du Louvre, ideally located in the heart of the 1st arrondissement, is looking for a Receptionist.
As part of your various missions, you will report directly to the Reception Manager.

You will have the following missions:

- Welcome and take care of the customer
- Post and control on the computer tool the various operations relating to the stay of the client in the respect of the procedures
- Inform the customer about the services offered by the hotel
- Perform check-in and check-out according to procedures and ensure the accuracy and reliability of the information collected
- Control and close your box at the end of the shift
- Respond to requests for information from different departments
- Inform your hierarchy of any "abnormal" situation
- Manage phone calls, reply to faxes and letters

- Accompanying guests in room

- Take care of customer's luggage if necessary

Profil recherché

Qualifications :

Ideally with a relevant degree or diploma in Hospitality or Tourism management. A previous experience as a receptionist in the Luxury Hospitality Industry would be appreciated. Smiling, Good problem solving, administrative and interpersonal skills are necessary. You speak both French and English fluently.

A third language is appreciated (Chinese).

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