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Offers “Hilton Worldwide”

days ago Hilton Worldwide

Housekeeping Supervisor - Embassy Suites Charleston Historic Dist.

  • Charleston ( Charleston )
  • Hotels - Restaurants

Job description



A Housekeeping Supervisor with Embassy Suites Hotels is responsible for leading, training and supervising Room Attendants and Housepersons in the hotelÆs continuing effort to deliver outstanding guest service and financial profitability.

What will it be like to work for this Hilton Worldwide Brand?

Embassy Suites by Hilton has perfected the full-service, upscale, all-suite hotel. Built on a long-standing legacy that is both inviting and comfortable, Embassy Suites properties provide guests with ôMore Reasons to Stay«,ö offering open-air atriums, complimentary cooked-to-order breakfast, spacious two-room suites and complimentary ManagerÆs Receptions every evening. Embassy SuitesÆ bundled pricing ensures that guests receive enormous value at a single price. Whether they are traveling for business, with their family, with a group, or for leisure, our guests return again and again to experience the consistently awarded, best-in-class customer service provided at Embassy Suites.

Embassy Suites is one of Hilton WorldwideÆs ten market-leading brands. For more information visit www.hiltonworldwide.com

If you understand the importance of providing an inviting and comfortable experience and feel you can contribute to an award-winning team, you may be just the person we are looking for to work as a Team Member with Embassy Suites Hotels.

What will I be doing?

As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotelÆs continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

·
Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards

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Assess inventory of, assign for cleaning and inspect rooms

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Verify and report status and/or discrepancies of rooms

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Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories

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Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas

·
Perform Room Attendant and/or Houseperson duties, as needed

·
Assist in performance evaluations of Room Attendants and Housepersons, as needed

·
Respond to special guest requests in a timely, friendly and efficient manner

Ideal candidate profile



Qualifications :

What are we looking for?

Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

H Hospitality - We're passionate about delivering exceptional guest experiences.

I Integrity - We do the right thing, all the time.

L Leadership - We're leaders in our industry and in our communities.

T Teamwork - We're team players in everything we do.

O Ownership - We're the owners of our actions and decisions.

N Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes in our Team Members:

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Living the Values

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Quality

·
Productivity

·
Dependability

·
Customer Focus

·
Teamwork

·
Adaptability

What benefits will I receive?

Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton WorldwideÆs Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-time team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.