A Food & Beverage Intern withHilton Hotels & Resorts is responsible for welcoming guests and working across several areas of F&B during your placement to deliver an excellent Guest and Member experience while managing guest queries.
What will it be like to work for this Hilton Brand? One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected.
If you understand the importance of upholding a brandâ€™s reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Because itâ€™s with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.What will I be doing?
As a Food & Beverage Intern, you are responsible for welcoming guests and working across several areas of F&B your placement to deliver an excellent Guest and Member experience. A Food & Beverage Intern would also be required to manage guest queries. Specifically, you will be responsible for performing the following tasks to the highest standards:
·Able to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference & Events
·Welcome guests in a polite and friendly manner
·Take and deliver customer orders, consistently demonstrating high levels of customer service
·Prepare set ups for tables and/or rooms
·Follow cash handling procedures
·Manage guest queries in a timely and efficient manner
·Up-sell with latest departmental incentives
·Ensure compliance of brand standards
·Strive to achieve departmental targets
·Ensure cleanliness of work areas
·Comply with hotel security, fire regulations and all health and safety legislation
·Comply with local licensing laws
·Be environmentally aware
·Assist other departments wherever necessary and maintain good working relationships