Runner, Gucci - Bal Harbour
Bal Harbour (Miami-Dade County) Sales
Job description
Role Mission
The Runner is responsible for partnering with the sales staff throughout the entire selling ceremony. The Runner is to act as a liaison between the sales staff and the stock room, to assist in pulling product, to avoid the client being left on the floor without service.
Key Accountabilities
• Providing excellent service while assisting the selling team and clients throughout the selling ceremony
• Welcoming clients and directing them to an available Sales Associate or Selling Supervisor
• Assisting the sales staff in pulling different styles and sizes from stock
• Ensure all product is presented to the Sales Associate and the client following Luxury Pillars guidelines
• Pull and replace product within the back of house following stock standards
• Work with the cashier to identify returned product for ticketing to be placed back into stock
• Communicate with the stock team to bring new product to the sales floor and identify low inventory to communicate to the managers
• Assist Sales Associates in preparing for VIG client appointments, preparing consignments and closing transactions
• Offering refreshments to the client following the Luxury Pillars guidelines
• Packing and providing support during payment process
Desired profile
Qualifications :
Job Requirements
• At least 2 years of experience in luxury retail or hospitality
• Excellent interpersonal and communication skills
• Strong understanding of Customer Service Needs and Priorities
• Strong attention to detail and ability to multitask
EOE M/D/F/V