Services Specialist 1 - Field Svc & Technical Advising

Job description

3074927
City

Chicago
Career Level

Experienced
Relocation Assistance

Yes
Business

GE Transportation
Business Segment

Transportation Global Services Organization
Function

Services
Country/Territory

United States
U.S. State, China or Canada Provinces

Illinois
Postal Code

60632
Role Summary/Purpose

The Technical Advisor provides expertise in an advisory capacity to the railroad. In this role you will follow an individual work plan, meet day-to-day short-term objectives, and have the ability to resolve issues through immediate action or short-term planning.
Essential Responsibilities

·  Provide clear communication and technical guidance to railroad employees, management, GE employees, including; troubleshooting, material assistance, tooling and/or locomotive status, safety procedures, productivity and process improvements, and contract requirement clarification 
·  Coordinate and provide instruction on key programs and procedures related to locomotive maintenance/modifications 
·  Develop and maintain strong customer relationships to create repair opportunities in the shop and to gain access to craftsman labor force 
·  Train and monitor work activities for safe and efficient locomotive repairs 
·  Work as part of a cross functional team, driving a "one team" focus, dedicated to customer success within the shop 
·  Ensure compliance with all applicable regulations, OSHA work practices, and industry / site specific work rules 
·  Be responsible for all shift performance & execution, customer communications and issue resolution 
·  Make risk assessments balancing customer requests with GE requirements 
·  Work with various software systems to manage material, labor plans, and other systemic requirements  
·  Work with customers externally and internally to identify new opportunities to improve our current processes as well as design and implement progressive management processes and systems based on LEAN and Six Sigma
Qualifications/Requirements

·  Bachelor’s Degree in a Technical discipline from an accredited college or university (Or Associate’s Degree in Technical discipline with a minimum of 2 years of professional work experience, Or a High School Diploma / GED with a minimum of 4 years of Operations or Military experience) 
·  Willingness and ability to work various shifts, various days 
·  Willingness and ability to work in shop environment
Desired Characteristics

·  Bachelor's Degree in Engineering from an accredited college or university 
·  Proficiency in MS office applications 
·  Strong oral and written communication skills 
·  Strong interpersonal and leadership skills 
·  Ability to influence others and lead small teams 
·  Ability to lead initiatives of moderate scope and impact 
·  Ability to coordinate several projects simultaneously 
·  Strong and effective problem identification and solution skills 
·  Proven analytical and quality / process improvement skills
About Us

AtGE Transportation , we move the world. We
are a global digital industrial leader and supplier to the rail, mining, marine, stationary power and drilling
industries. Our solutions help customers deliver goods and services with greater speed and greater savings using
our advanced manufacturing techniques, industry expertise and connected machines. Established more than a
century ago, GE Transportation is a division of GE that began as a pioneer in passenger and freight locomotives.
That innovative spirit still drives GE Transportation today. It's the engine of change that puts us at the forefront of
transportation technology, software, and analytics. And it's why we continue to find-and realize-the potential that
keeps our connected world moving forward. The GE Transportation Global Headquarters is located in Chicago,
Illinois. There are over 65 service sites worldwide.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is anEqual Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Additional Eligibility Qualifications

GE will only employ those who are legally authorized to work in the United States for this opening.