Sales Operation Specialist

Job description

3126674
Additional Cities

Shanghai
Career Level

Experienced
Relocation Assistance

No
Business

GE Healthcare
Business Segment

Healthcare Life Sciences
Function

Sales
Country/Territory

China
Additional States/Provinces

ShangHai
Postal Code

201203
Role Summary/Purpose

The Sales Operation Specialist is responsible for process of ITO (inquire to order) stage, in order to support the sustainable growth for business and meet customer requirement.
Essential Responsibilities

- Set up and implement operation mechanism and policies
- Drive order/sales forecast and execution;
- Build up processes & database to generate management reports.
- Ensure tender compliance and improve the efficiency
- Implement account and territory management
- CRM system (SFDC) platform build up and maintenance; Set up or customize e-platform to meet business requirements.
- Coordinate cross-function teams to resolve customer issues & complaints, and improve NPS (Net Promoter Score)
- Conduct operation related trainings to sales team
- Other tasks assigned by the direct Manager
Qualifications/Requirements

- Bachelor’s Degree or above
- 3 years or above of related work experience; Be excellent at Data analysis; Have experience of Project management or system Implement.
- Adaptive in different culture and environment; Willing to take challenges and drive changes;
- Good command of SFDC and other Office tools
- Good interpersonal and communication skills, strong sense of urgency and self-motivation;
- Proven ability to deliver agreed result with strong execution power;
- Be external-focused, clear thinking and collaborative;
About Us

GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
Primary Country

China