Project Manager – Electronic Medical Records System

Job description

3522516
Additional Cities

Schenectady
Career Level

Experienced
Relocation Assistance

No
Business

GE Global Operations
Business Segment

Global Operations People Operations
Function

Human Resources
Country/Territory

United States
Additional States/Provinces

New York
Postal Code

12345-6000
Role Summary/Purpose

This position will support GE’s medical services teams across the globe, providing support for GE’s electronic health record system and programs that support the clinical teams in GE’s onsite medical clinics. The individual will work with other team members, participating in all aspects of the planning, implementation, and support of the electronic health record system; owning the execution of a set of project track/deliverables.
Essential Responsibilities

·  Drive implementations and ongoing system support for Electronic Medical Records in GE’s 100+ occupational health & wellness clinics globally.
·  Drive business project/implementation teams toward achieving critical milestones, end-user/customer training and satisfaction pulsing, defect identification and resolution and process/system enhancements.
·  Lead analysis, design, documentation, configuration, testing, implementation and maintenance of solutions for business processes.
·  Develop and execute test plans.
·  Develop training plans; both formal and ad hoc.
·  Support, advise, assist, guide and resolve problems for client users.
·  Lead cross business, cross functional teams of super users as key members of project's success.
·  Coordinate with info technology teams for each system enhancement release or data conversion project onto GE’s EHR platform.
·  Provide training for businesses end users as they come on to the GE EHR system in accordance with project schedule and budget.
·  Lead clinic installations and ensure smooth operations.
·  Ensure proper documentation and controls are maintained across all areas of responsibility.
·  Work as a business partner with client users to evaluate/improve business processes and arrive at mutual, cost effective solutions.
·  Maintain system controllership, maintain access, data privacy requirements, audits, etc.
·  Partner with and foster productive working relationships with related groups, including GE Medical Directors, business medical clinic staff, and IT teams.
·  Manage medical service suppliers’ performance via contract management and scorecard/audit tools and processes.
·  Lead process improvement and quality project execution, utilizing quality methodologies including: Six Sigma, LEAN, Work-Out, and Change Acceleration.
Qualifications/Requirements

·  Bachelor’s degree from an accredited university or college in related area (or a high school graduate/GED or equivalent with at least 6 years of relevant work experience in project management)
·  Minimum 3 years prior professional work experience (can include internships) in a project management/process improvement/quality role or in a position supporting Electronic Medical Records system
·  Required to travel 5% of the time
·  Fluent in English
·  Location: Schenectady, NY or other locations including remote work arrangements will be considered.

Desired Characteristics

·  Proven ability to successfully deploy and support electronic medical record system to diverse user groups
·  Business analyst experience with proven ability to translate user needs into functional specifications, configure and test
·  Awareness of global data privacy standards and other sensitivities in implementing health record systems and other global programs
·  Clinical background (RN, LPN or Ancillary management )
·  Experience with supplier performance, including contract management and measurement via scorecard/audit tools and processes
·  Project management training
·  Proven ability to drive organizational change with demonstrated analytical and strategic problem solving skills
·  Excellent conflict resolution and facilitation skills with proven ability to resolve escalated customer service issues
·  Demonstrated organizational skills, high standard of accuracy, attention to detail, with excellent follow-up skills
·  Six Sigma Green Belt Certification or equivalent quality management experience
·  Excellent oral and written communication skills
·  Excellent problem solving and analytical skills
·  Solid interpersonal skills; proven ability to develop and maintain required support relationships
·  Self-starter who can manage and prioritize multiple tasks simultaneously with minimal supervision
·  Successful team player and team builder
·  Proficiency in MS Office (Word, PowerPoint, Excel, Access, Project)

About Us

GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers. www.ge.com 
People Operations is GE’s HR shared services organization, delivering worldwide HR, payroll and benefits services. We
are passionate about taking care of employees, former employees and their families, impacting close to 1 million lives.
Our contemporary culture promotes innovation and collaboration that has leaders working alongside their team.
We’re looking for problem-solvers who jump in and explore new and efficient ways of working. Our commitment to
process innovation offers multiple opportunities for personal and professional growth. We believe that People
Operations is the heart of GE. Join the team and help us deliver tomorrow’s GE, today.

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is anEqual Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.
Additional Eligibility Qualifications

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Primary Country

United States
Primary State/Province

New York
Primary City

Schenectady