Process Improvement Analyst

Job description

3419099
Additional Cities

Memphis
Career Level

Entry-Level
Relocation Assistance

No
Business

GE Capital
Business Segment

Capital Aviation Financial Services
Function

Legal
Country/Territory

United States
Additional States/Provinces

Tennessee
Postal Code

38118-7040
Role Summary/Purpose

Responsible for identifying/coordinating process improvement initiatives. Identify, plan and implement key projects to improve quality. Gather information from customers, clients, and coworkers in addition to statistical data to ensure that any strategies implemented are feasible and productive. Be prepared to explain and defend any proposed changes to the current system. Be able to effectively manage and facilitate committee meetings/training sessions.
Essential Responsibilities

Lead in the ongoing evaluation of business processes and software usage across all functions with the goal of discovering and championing best practice recommendations; Works with business units to develop standard operating procedures, documenting workflow and process steps; Working with the IT team, lead testing, documenting, implementing, and training efforts; Responsible to regularly audit business processes against work instruction documentation for compliance, with the goal of discovering additional improvement possibilities; Manage SOP/Work Instruction documentation updates in Box storage and insure timely review by business functions; Identify and conduct key process and software training needs across the entire business; Develop a cycle of ‘refresher’ courses for experienced employees; Collaborate and facilitate steering/stakeholder committees to discover best practice recommendations; Build relationships with associates to identify savings opportunities, development of cost-effective solutions, and follow through implementation and training; Develop plans, schedules, and budgets for projects to innovate existing processes; Performs other related duties as assigned.
Qualifications/Requirements

Bachelor's Degree; 2-3 years of experience preferred; Six Sigma certification a plus; Demonstrated ability to take initiative and drive projects with minimal supervision; Demonstrated ability to manage multiple project streams efficiently and diplomatically in a high-pressure, complex environment; Outstanding oral and written communication skills and excellent English language/grammar; Proficient in MS Office; 5% travel required, mostly within 150-mile radius; Occasional overnight stay required.
Desired Characteristics

Strong Interpersonal Capabilities; Performance Driven; Organizes Resources and keeps others focused; Results Oriented; Takes a Strategic Perspective; Analytical
About Us

GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers. www.ge.com
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is anEqual Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.
Additional Eligibility Qualifications

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Primary Country

United States
Primary State/Province

Tennessee
Primary City

Memphis