Offers “General Electric”

Expires soon General Electric

JAX Customer Service Support 3

  • Uşak, Türkiye
  • Administration

Job description

3200910
Additional Cities

Norwich
Career Level

Experienced
Relocation Assistance

No
Business

GE Aviation
Business Segment

Aviation Business & General Aviation & Integrated Systems
Function

Manufacturing
Country/Territory

United States
Additional States/Provinces

New York
Postal Code

13815-3206
Role Summary/Purpose

Unison Industries, a wholly owned subsidiary of GE Aviation, is a world leader in the design and manufacture of electrical components, sensors and systems for aircraft, industrial, marine, military and space. Unison’s products span the globe and can be found on almost anything flying – from two place trainer airplanes to giant 747’s and rockets traveling to space. We presently have an opening for a 1st shift Customer Service Support, working from 7 AM - 3:30 PM.
Essential Responsibilities

 PO/contract review for compliance (Ex: check that all applicable documents are enclosed etc.)
 Execute/transact ERP transactions (WIP material transactions, receiving transactions, internal/external sales order transactions, Repair station entry transactions).
 Frequent communication with customers; Run/produce computer generated reports.
 Process OEM/RMA returns; Process orders for “no quote” customers.
 Process orders for “quote & Go” customers and submit via GE Global email box.
 Process New Exchange orders for “no quote” customers
 Process New Exchange orders for “quote & go” customers and submit via GE Global email box.
 Complete understanding of OEM/RMA process and procedures
 Complete understanding of Repair processes and procedures
 Expedite parts/work orders through own cell or departments as required.
 Work closely with fulfillment, product support and Manufacturing Engineer as required
 Frequent interaction with internal and/or external customers and support functions (i.e. – Planners, Engineering) outside of home department.
 Utilize proper PPE, safety equipment, and follow safety procedures
 Train lower level employees, and work with limited supervision. Cross-train other employees as needed based upon knowledge and experience.
 Participate in and assist leading team Initiatives; Other duties as required.
 This role is restricted to U.S. persons (i.e., U.S. citizens, permanent residents, and other protected individuals under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)) due to access to export-controlled technology. GE will require proof of status prior to employment.
Qualifications/Requirements

 High School Diploma or GED
 Actively participate in a teaming environment that uses lean and 5S practices to improve products and processes
 Two years of experience in a manufacturing environment
This role is restricted to U.S. persons (i.e., U.S. citizens, permanent residents, and other protected individuals under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)) due to access to export-controlled technology. GE will require proof of status prior to employment.
 Proficient ERP Skills including Depot to Repair module
 Proficient Microsoft Office skills
 Basic math skills
 Proficient written and verbal communication skills
Desired Characteristics

 At least 2 years of experience in Repair Station; Experience in a self-directed team environment
 Knowledge of Lean manufacturing and 5S practices
 Experience using Oracle; Strong Customer Service background

 Ability to lift up to 25 pounds
FAA Drug test requirement
About Us

GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers. www.ge.com
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is anEqual Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Additional Eligibility Qualifications

GE will only employ those who are legally authorized to work in the United States for this opening.
Primary Country

United States
Primary State/Province

New York
Primary City

Norwich

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