Associate - Customer Order and Fulfillment

Job description

3100140
City

Monterrey
Career Level

Co-op/Intern
Relocation Assistance

No
Business

GE Global Operations
Business Segment

Global Operations Latin America
Function

Sales
Country/Territory

Mexico
Postal Code

66215
Role Summary/Purpose

A Sales Support Analyst is responsible for all the
activities involved in the commercial process. Usually but not exclusively
after a sale is made, including: resolving standard product and service
inquiries, generating quotes/proposals, manage orders (entry and
modification) and support with warranty processes, for one or multiple GE
Businesses in NA region.
Essential Responsibilities

·  Achieve
daily productivity goals provided by the business
·  Manage
GE Lighting warranties to customers
·  Manage
order entry and customer service activities
·  Work as
part of a team, supporting colleagues, business partners and end customers
·  Adhere
to operational process which ensures compliance with US and other national
governmental regulatory requirements. Follow GE’s Spirit and Letter operating
guidance, and other GE process quality workflows which define work methodology
and process.

Qualifications/Requirements

·  Currently
studying International Business or an Administrative career
·  Computer
and software literate
·  Sense of
urgency / Prioritize activities
·  Attention
to detail
·  Proficient in English language

Desired Characteristics

·  Creative
and innovative personality
·  Outgoing
and curious
·  Sales
and service mindset, customer-focused approach
·  Result-oriented
personality and capability to overcome obstacles

About Us

Global Operations is GE’s multi-functional shared services. We operate worldwide, transfer knowledge and work with every GE business to make our company simpler, better and more customer-focused. Our culture promotes innovation, knowledge sharing, and collaboration in an open office environment that has leaders both sitting and working alongside their team. We’re looking for entrepreneurial problem-solvers who are passionate about exploring new, efficient ways of working, while gaining exposure across multiple industries. Join the team and help us deliver tomorrow’s GE, today.