Application Specialist - GI/ POC or GI/ ABUS

Job description

3205915
Additional Cities

Surabaya
Career Level

Experienced
Relocation Assistance

No
Business

GE Healthcare
Business Segment

Healthcare Sustainable Solutions
Function

Sales
Country/Territory

Indonesia
Postal Code

60271
Role Summary/Purpose

Responsible for providing formal technical and clinical support during the sales process within a geographic region. Responsibilities may include providing the required
pre-sale product demos (or clinical trial support) as well as post-sale installation, training and/or customer service activities to support sales objectives for their geography. Responsibilities may also include ongoing post-sale customer support including on site clinical in-servicing and go-live support.
Essential Responsibilities

Key responsibilities include (but are not limited to):
• Provide technical and clinical leadership during sales process by demonstrating full range of product features including potential uses, product capabilities and benefits to customers as needed
• Develop, coordinate and deliver product training to customers on software, application and/or equipment use, monitor customer installations within assigned territory/region to improve customer satisfaction and maintain customer relationships
• Improve customer satisfaction and socket retention through continuing education on optimization of equipment utilization by customer
• Support trade shows and professional conferences by performing product demonstration and promotion as well as customer training
• Use market and product knowledge to assist sales team in developing sales, marketing and customer service strategies
• Produce well-written post-training reports and provide regular feedback on customer satisfaction and needs
Qualifications/Requirements

1. Required active professional clinical/technical certifications/registries necessary to scan live patients in a clinical.
2. Demonstrated current basic clinical scanning proficiency on current products/platforms.
3. Minimum of 2 years clinical/ technical experience following certification with demonstrated clinical/technical skill in specific Proficiency in computer skills in Microsoft Office Suite products.
4. Willingness to travel extensively within your specified geographic region as well as to nationwide sales meetings and trade shows.
5. To the extent you are applying for a position that requires you to operate a GE owned/leased, privately owned/leased or rental vehicle for company business, you must be willing to submit to a check of your driving record.
6. Ability to communicate effectively using local language.
Desired Characteristics

1. Associate's or Bachelor's degree preferred in related business or technical/clinical field
2. Strong presentation skills (public speaking and lecture experience desired)
3. Demonstrated ability to understand and present complex material in understandable terms
4. Demonstrated interpersonal & communication skills (ability to effectively communicate, verbally and in writing, to external customers, global counterparts and to team members in other functional organizations)
5. Solid problem solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)
6. Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process)
7. Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve
8. Team oriented with a customer satisfaction mindset
9. Ability to multi-task effectively and manage multiple priorities at one time
10. Willingness to be flexible/adapt to changing work environments
11. Clinical experience in large hospital/university setting preferred
12. Three or more years of demonstrated clinical scanning skills in Ultrasound
13. Current GE product experience desired
14. Fluency in other relevant languages within territory
About Us

GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers. www.ge.com
Primary Country

Indonesia
Primary State/Province

Java
Primary City

Surabaya