Recruitment Support - Contractor - Ernst & Young - Thiruvananthapuram - Wizbii

Recruitment Support - Contractor

Description de l'offre

Talent Shared Services (TSS) is a core service line within the HR Services organization, providing multiple HR support services including recruitment support, onboarding support, core HR support, learning administration support, performance management support, HR Systems support, global reporting etc to EY member firms. TSS provides the above services to countries, regions, sub-area, area, global people teams and global functions.  These services are delivered from our centers in Dalian, China; Bangalore, Trivandrum & Cochin, India, Wroclaw, Poland and Manila Philippines.

This Contractor  role is responsible for completing assigned HR functional transaction or work activities ofrecruitmentsupport inaccordance with the established process, procedures and service level agreements, whilst building a positive and productive relationships with customer representatives.

·  Attends to HR functional inquiries/requests/transactions as assigned (including inquiries or requests via telephone or email) in accordance with established policies and procedures
·  Ensures all transactions are processed, documented and delivered within defined SLAs and quality standards and that work instructions are diligently followed; escalates issues as needed
·  Ensures all new process updates are incorporated while processing transactions
·  Responds to customer needs and inquiries, exercises good judgment in applying concepts and guidelines
·  Follows through on commitments and takes responsibility for results; effectively prioritizes assignments; identifies and reports barriers and issues to Supervisor
·  Responds to emails and enquires in a timely manner
·  Prepares and contributes to reporting as directed
·  Actively participates and completes the performance management and development plan activities
·  Identifies potential areas for process improvements and makes recommendations to Supervisor
·  Assists with GDS initiatives and other projects as assigned
·  Ensures GDS organizational policies and processes are followed
·  Candidate management including sourcing, screening, interview scheduling and assessments
·  Support the firm’s strategy of direct hiring through use of online sites and sourcing through job portals
·  Support vacancies through other appropriate channels e.g. social networking sites/events
·  Support referrals and internal mobility
·  Preparation of Offer letters
·  Participates in peer-level review of deliverables as assigned; records and reports both positive and negative findings
·  Assist with best practice and performance improvement projects
·  Develop strong relationships with internal stakeholder


·  Good communication, interpersonal skills and customer orientation; works effectively with others
·  Command of spoken and written English
·  Displays positive attitude; meets challenges and changes with an open mind, demonstrates commitment to the job
·  Good organization, analytical and problem solving skills; able to exercise judgment in day to day work activities
·  Takes initiative and follows through as appropriate; attentive to details; efficiently processes high volume of transactions
·  Flexible and dependable; willing to adjust work schedule as necessary to meet peak demands and customer requirements
·  Good keyboarding and data entry skills
·  Working knowledge of firm standard technology such as IE, Windows, Excel, Word, PowerPoint; experience with HR specific technology a plus
Other Requirements:

·  Flexibility in working hours to accommodate multiple time zones as needed.
·  May need to work extra hours in case of special customer requirements

·  0-2 years work experience preferred including prior Shared Services/BPO and/or HR Operations experience



·  Graduate / Post Graduate
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À propos de Ernst & Young

Ernst & Young, désormais nommé EY, est l'un des premiers cabinets d'audit au monde. Il est spécialisé en audit financier et conseil comptable, en droit et fiscalité, en conseil (en management, en stratégie, marketing et innovation, en technologie), et en transactions. EY, dont les origines remontent aux années 1890, est aujourd'hui présent dans le monde entier avec près de 175 000 collaborateurs. Ces derniers sont spécialisés dans 26 domaines d'activité, de l'automobile aux télécommunications en passant par la grande distribution, la banque ou encore l'assurance.

Régulièrement présent sur les forums des universités, écoles de commerce et écoles d'ingénieurs, EY propose tous les ans environ 500 offres de stages, et embauche également de jeunes diplômés pour ses 737 bureaux dans le monde (dont 14 en France) pour des postes d'auditeur financier, consultant (SI, stratégie, transactions, conseil financier) ou encore avocat débutant.

2897 jobs disponibles chez Ernst & Young

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