Il y a 14 joursErnst & Young

Junior Contact Management Officer (m/f) - CDD 12 months

  • Luxembourg (Ville de Luxembourg)
  • Gestion de projet / Produit

Description de l'offre

EY is a global professional services organization providing advisory, assurance, tax and transaction services. We are committed to doing our part in building a better working world for our people, our clients and our communities. And we are united by our shared values and a dedication to delivering exceptional client service.


AIBD  (Accounts, Industries & Business Development) is a dynamic department whose mission is to actively support our Professionals in their business development and sales efforts.


In order to contribute to the expansion of our mission, we are currently looking to recruit a:

Junior Contact Management officer (m/f) - CDD 12 months

Your responsibilities:

·  Maintain the CRM (Client relationship management) data regarding prospects/ clients/ companies and contact persons up to date
·  Ensure the CRM database is segmented effectively for targeted marketing activities
·  Communicate directly and efficiently with users (hotline and trainings)
·  Oversee the data migration of the existing tool to the new Global one
·  Propose and develop testing strategies for all aspects of the CRM to ensure the most effective approach for the Company

Your profile:

·  Experience in CRM tool management
·  Comfortable with social media and being able to create links with the CRM through other existing tools
·  Thorough command of MS Office applications, especially in Excel skills (Visual Basic for Applications knowledge would be considered as an asset)
·  Project management skills
·  Details and results oriented
·  Good communication skills and excellent command of English (written & oral for trainings)
·  Confident and capable of inspiring strong collaboration in an organization
·  Willing to join a challenging and international environment
We offer you:
·  The opportunity to work in a dynamic and formative environment
·  The access to an international network
·  The occasion to work closely with Luxembourg Leadership
·  The chance to make a difference in your career