GDS - Document Editing Specialist
Caloocan, Philippines
Job description
About EY
As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build abetter working world. That starts with a culture that believes in giving you the training, opportunities andcreativefreedom to make things better.Whenever you join, however long you stay, theexceptionalEY experience lasts a lifetime.And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.
Job Summary
Successfully processes the editing, formatting and completion of complex documents, adhering to EY Visual Identity principles. Applies advanced MS Office applications (Word, PowerPoint, Excel and Visio) and demonstrates a broad knowledge of document formatting techniques. Understands and anticipates customer’s needs to meet or exceed expectations. Works effectively in a team environment.
Your key responsibility
· Effectively manage and process the editing, formatting and completion of documents requested by EY clients
· Gain an effective understanding of all EY guidelines, processes and initiatives, particularly those related to document construction/alteration, i.e. Branding Zone, Oceania Template Zone
· Strict adherence to EY Visual identify principles
· Act in an advisory capacity to the business/EY clients on specialist document services
· Keep up to date with software and equipment, including Microsoft Office applications
· Promote and share leading practices within the Centre of Document Excellence
· Evaluate business requirements of multiple customers, prioritize workload accordingly and to ask to help should that be necessary
· Perform other responsibilities and tasks as required to achieve the agreed performance outcomes
· Troubleshoots technical issues regarding formatting and printing of documents
To qualify for the role you must have:
· Good communication skills in English are required
· Minimum 2-3 years of relevant experience or familiarity with a professional services firm environment
· Advanced skills/knowledge of Microsoft Office
· Demonstrates strong knowledge of styles, master pages, templates, toolbars, line spacing and organisation-standard formatting
· Ability to share knowledge amongst team members in a virtual environment
· Minimum 60/70 wpm typing speed
· Exceptional attention to detail
· Proficient in statistical typing of numbers, text, tables, etc
· Proficient in applying existing standards to new documents
· Ability to identify, resolve and overcome obstacles/problems, applying simple problem solving techniques
· Solid knowledge of brand requirements as related to documents/deliverables
· Strong customer service, communication, interpersonal and teamwork skills
· Ability to prioritise effectively
· Audio typing skills
· Knowledge of Acrobat 10 Professional